Desktop support Technician

Systems Configuration SpecialistLocation: 100 Fluor Daniel Dr, Greenville, SC 29607Image and configure systems for new hireTop 2 required skills that candidates must have:Supporting PC hardware and softwareComfortability providing hands and feet support for server and networkWork schedule for this position:M-F 8-5Will there be on call or differentials? NoOverall years of experience should this person have? 3Do they need any specific certifications or education? NoIf contract to hire what is the conversion rate? N/ACandidates should have 2-4 years' experience supporting PC hardware and software. Comfortability providing hands and feet support for server and network is a plus. Experience supporting mobile data plans, mobile networks, and devices is a plus. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve. Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information. AA2IT