Account Manager/Specialty Account Manager - TEPEZZA (Ocular) - Tacoma, WA

Overview HOW MIGHT YOU DEFY IMAGINATION? At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we’ve helped pioneer biotech in our fight against the world’s toughest diseases. With a focus on Oncology, Inflammation, General Medicine, and Rare Disease, we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and related conditions. You’ll help make a lasting impact on patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller lives. Our culture is collaborative, innovative, and science-based. What You Will Do Let’s do this. In this vital role you will be responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management. The Specialty Account Manager provides account management support to accounts within a specific geography with a focus on issues specific to designated accounts. The SAM acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs. Responsibilities Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership. Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner consistent with industry-specific and corporate legal and regulatory guidelines. Address issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members. Develop strong customer relationships by understanding customers’ needs and goals and communicating those needs to other team members. Consistently meets or exceeds corporate sales goals. Communicate territory activity in an accurate and timely manner as directed by management. Drive product demand among targets through education on disease state and product information. Provide feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results. Adhere to the company’s compliance policies and guidelines, including PhRMA code. Collaborate with patient services and market access team members to achieve overall business goals. Coordinate between accounts and Amgen field teams to support the full range of account needs. Educate healthcare professionals and office staff on site-of-care options. Attend medical congresses and society meetings as needed. Manage efforts within the assigned promotional and operational budget. Maximize use of approved resources to achieve territory and account-level goals. Complete all Company training classes and administrative duties in an accurate and timely fashion. Function as a contributing member of a high-performance team. Perform other tasks and responsibilities as requested by the Company. What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications. Basic Qualifications – Account Manager Level 4 Bachelor’s Degree and 3 years of sales experience within pharmaceutical, biotech, medical device industry, or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech, medical device industry, or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech, medical device industry, or hospital sales experience Basic Qualifications – Specialty Account Manager Level 5 Doctorate degree & 2 years of collective account management, sales, & commercial experience OR Masters degree & 6 years of collective account management, sales, & commercial experience OR Bachelors degree & 8 years of collective account management, sales, & commercial experience OR Associate degree & 10 years of collective account management, sales, & commercial experience Preferred Qualifications Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred. Sales experience in Ophthalmology, and/or rare/specialty disease states preferred. Site of care and reimbursement experience strongly preferred. Experience working with institutions and integrated delivery networks preferred. Pharma account management selling experience essential; must coordinate across field teams to address full range of account needs. Approximately 30% travel (may vary by territory). Proficient in Microsoft Office; professional, proactive demeanor; strong interpersonal, written, and verbal communication skills. What You Can Expect From Us We strive to support your professional growth and well-being. The compensation information is provided for context and includes base salary ranges and a Total Rewards Plan with benefits, incentive plans, stock-based incentives, and flexible work models where possible. #J-18808-Ljbffr