Volunteer Coordinator - Camp Comfort

Company Summary: Mount Evans is a nonprofit hospice agency dedicated to providing exceptional care and support to individuals and families facing serious illness, end-of-life, and loss. Through Camp Comfort, children ages 6–12 are provided with opportunities for support, healing, connection, and fun as they navigate the death of someone they love. Summary: The Camp Comfort Volunteer Coordinator works closely with the Camp Director and Operations Coordinator to support the overall success of the program. The primary focus of this position is recruiting, onboarding, training, coordinating, supporting, and supervising volunteers who help make Camp Comfort possible. Essential Functions:

Provides compassionate support and guidance to camp volunteers, camp directors, and campers. Proactively develops and implements strategies to recruit qualified and engaged volunteers. Manages the volunteer onboarding process, including application review, interviews, reference checks, screening, training, and role assignment for: Three camp sessions Reunion events Community events, as needed Maintains an accurate and up-to-date volunteer database, including contact information, volunteer hours, required documentation, and training records. Co-manages teenage volunteers, including selection, training, and on-site supervision during day camp. Provides volunteers with guidance and support related to camper needs and behavior management. Leads volunteer engagement and stewardship efforts, including appreciation events and volunteer recognition activities. Prepares and facilitates camp activities, ensuring they are organized, engaging, and aligned with program goals. Leads support group sessions for children as appropriate to the role and professional qualifications. Regularly evaluates program activities, gathers feedback from volunteers and participants, and implements improvements to enhance the Camp Comfort experience. Additional Duties: Represents and promotes Camp Comfort at community events and through partnerships with local organizations. Collaborates with the Marketing Director and Philanthropy Director on program outreach, community engagement, and fundraising initiatives. Maintains knowledge of current best practices by reading relevant industry publications and participating in conferences, workshops, trainings, and professional meetings. Knowledge, skills, and abilities: Ability to consistently promote, support, and demonstrate behaviors that align with and advance the Mount Evans mission and values. Maintains client confidentiality at all times and follows applicable professional, organizational, and industry standards. Treats volunteers, coworkers, children, and families with compassion, dignity, and respect. Demonstrates an understanding of the unique needs of grieving children and families. Exceptional verbal and written communication, interpersonal, and active listening skills. Strong organizational skills with excellent attention to detail. Ability to adapt to changing tasks, priorities, and program needs. Ability to effectively prioritize responsibilities and delegate tasks when appropriate. Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as Google Workspace and other internet-based applications. Education: Master's degree in a related field preferred. Experience: Two (2) years of professional experience managing and/or supervising personnel required. Two (2) years of professional or volunteer experience working with children required. Experience or knowledge related to children's bereavement and grief work preferred. Additional Requirements/Licenses/Certifications: Must have a valid driver's license and reliable personal transportation. Must maintain automobile insurance that meets applicable state and/or Mount Evans requirements. Must be able to travel to Camp Comfort sessions, community events, and other program-related activities as required= Working Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a hybrid position, with a combination of remote and in-office work. Attendance and active participation at all required Camp Comfort sessions is an essential function of the position. Work hours may vary throughout the year based on program needs, with the majority of in-person program activities occurring during the spring and summer months. Travel to Camp Comfort sessions, community events, and other program-related activities is required as needed. The work environment may include office, community, and camp settings. The noise level in the work environment is generally moderate, but may vary depending on the program or event. Work is generally performed in an indoor home environment. Attendance at meetings is generally held in an indoor professional office environment. Travel throughout the community to patients on a regular basis. In and out of automobile. Overtime with Manager Approval Work Schedule 8:30 am – 5:00 pm with thirty (30) minute lunch. Physical Activities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. Ability to stand, sit, walk, talk, reach with arms and hands, have good manual dexterity, use hands and fingers to operate a computer and telephone. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Must be able to lift and/or move tables and chairs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.