Computer Support Tech
Cavenaugh Auto Group
Computer Support Technician
The Computer Support Technician works under the supervision of the Network and Support Administrator and is responsible for assisting the Network and Support Administrator and IT Manager in supporting the IT infrastructure. Responsibilities include serving as technical support for all end users, providing support for hardware, software, web based applications, and communications to end users. The role involves maintaining and installing hardware and software (including but not limited to PCs, laptops, printers and other peripherals, phones, and wiring.) Additionally, the technician assists in monitoring and maintaining the security of the network (including but not limited to stored data and end user devices.) They also assist in maintaining and updating systems on the network (including but not limited to firewalls, wireless, email, endpoint protection, and servers) keeping downtime to a minimum. The technician develops and maintains current expertise in software, operating systems, network equipment, etc. Some travel may be required.
Knowledge, Abilities and Skills include knowledge of server and network infrastructure, understanding of local and wide area networks, knowledge of general PC maintenance with the ability to evaluate, diagnose and correct software/hardware problems, knowledge of common networking concepts: TCP/IP, DNS, DHCP, VPN, wireless networks, etc. Efficient with Windows Operating Systems and Microsoft Office. Education / Experience includes one to three years in computer applications or related area; Bachelor's degree in Computer Science or related field is recommended.
$25 per hour
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$23 per hour
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$23.47 - $38.62 per hour
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