SERVPRO Marketing Representative

Job Description

Job Description

Join SERVPRO Team CHG — Where “Yes” Is Our Culture

Working with SERVPRO Team CHG means saying yes — yes to hard work, yes to growth, and yes to helping people rebuild after some of their toughest days.

When a disaster like water damage, floods, fires, or mold strikes, we’re the first step in helping customers get back to normal. It’s not easy work — sometimes it’s messy, unpredictable, and demanding — but it’s meaningful. Every day, we make a difference.

Our team has grown tremendously over the past five years, and with that growth comes change, challenges, and opportunity. We’re not a big, faceless corporation — we’re a close-knit team that feels like family. We support each other, adapt quickly, and take pride in doing things the right way.

If you’re looking for a routine, predictable job, this probably isn’t it. But if you’re driven, hungry to grow, and ready to live out our Culture of Yes:
✅ Yes to stepping up
✅ Yes to customers
✅ Yes to doing whatever it takes to get the job done right

Then, WE WANT TO MEET YOU!

It’s not always pretty, but it’s always important. We do everything from sewage losses to fire cleanups and mold remediation and more. Somebody has to help people through these terrible times, and we are proud to step in and help!

Join us and help people rebuild what matters most.

Benefits

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As a Marketing Representative, you will be making a difference every day by increasing brand awareness and sharing the SERVPRO story. In this role, you will need to be comfortable meeting new people, have excellent communication skills (in-person and online) and be motivated by sales goals. 

Key Responsibilities

• Understand the competitive advantages of using SERVPRO and gain the ability to effectively educate clients and customers about brand benefits
• Build, maintain, and strengthen professional relationships with contacts in sales territory by conducting daily marketing calls with Insurance Agents, Adjusters, Property Managers, and First Responders
• Increase brand awareness by participating in marketing events such as professional associations, lunch-and-learns, and continuing education (CE) classes
• Utilize marketing software to document daily marketing calls and track all lead activity and opportunities
• Provide management with revenue updates and reports around your assigned sales territory
• Increase sales territory revenue by consistently achieving and exceeding sales territory goals

Position Requirements

• Bachelor’s degree in marketing or business or equivalent experience preferred
• A minimum of two years of direct sales experience
• Strong process and results driven attitude
• Experience in the cleaning, restoration, or insurance industry is preferred

Skills/Physical Demands/Competencies

• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated. 

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.