Route Service Supervisor

Job Description

Job Description

Route Service Supervisor

Full-Time | South San Francisco, CA

$28/Hour + Commission | Estimated First-Year Earnings: $80,000–$90,000

Are you an experienced field service or route operations professional ready to take the next step in your leadership career?

Auto-Chlor System is looking for a hands-on Route Service Supervisor to lead our South San Francisco team. This is an excellent opportunity for someone with experience managing employees, coordinating daily service routes, building customer relationships, and driving business growth.

In this role, you'll oversee a team of approximately 3–4 field service employees, ensure operational efficiency, support customer satisfaction, and identify opportunities to grow existing accounts through additional product sales.

We're looking for a strong leader with excellent communication skills, a customer-focused mindset, and the ability to balance team management with hands-on field operations. Technical equipment training is provided!

With more than 86 years in business and 140+ branches nationwide, Auto-Chlor offers the stability of an established company with opportunities for long-term career growth.

• $28/hour guaranteed base pay

• Estimated first-year earnings of $80,000–$90,000 , including overtime and commission opportunities

• 1% commission on qualifying chemical product sales

• Daily overtime opportunities and additional on-call compensation

• Company vehicle, phone, uniforms, and tools provided

• Monday–Friday schedule, starting at 7:00 AM

• Medical, dental, vision, and life insurance

• 401(k) with profit sharing

• Paid time off, sick time, and paid holidays

• Paid technical training and ongoing leadership development

• Opportunities for internal promotion and career advancement

Team Leadership & Development

• Lead, coach, and develop a team of approximately 3–4 field service employees.

• Coordinate daily routes, schedules, and service assignments.

• Train and onboard new employees while maintaining accountability for team performance.

• Provide hands-on support and guidance to employees in the field.

• Promote a culture of safety, teamwork, and excellent customer service.

Route & Field Operations

• Oversee daily service routes and ensure customer needs are addressed promptly.

• Monitor service quality, route efficiency, and employee productivity.

• Assist with customer service calls, equipment issues, and operational challenges.

• Conduct vehicle inspections and ensure proper inventory and equipment maintenance.

• Communicate operational updates and performance with branch leadership.

Customer Relationships & Business Growth

• Build and maintain strong relationships with restaurant and hospitality customers.

• Resolve customer concerns professionally and efficiently.

• Identify opportunities to grow existing accounts through additional chemical product sales.

• Recommend appropriate sanitation, cleaning, and dishwashing solutions.

• Help retain customers by delivering consistent, high-quality service.

• 2+ years of experience in route operations, field service, service management, or team supervision preferred.

• Previous experience leading, coaching, or managing employees.

• Experience coordinating routes, field employees, delivery operations, or customer service teams.

• Strong verbal communication and customer relationship skills.

• Ability to handle customer escalations and make decisions independently.

• Sales-oriented mindset with an interest in growing existing customer accounts.

• Mechanical aptitude is a plus, but technical equipment training is provided.

• Valid driver's license with at least three years of driving experience.

Relevant backgrounds include: Route Service Management, Uniform Services, Commercial Equipment Service, Food & Beverage Distribution, Chemical/Sanitation Services, Delivery Operations, and Field Operations.

• Monday–Friday schedule, starting at 7:00 AM.

• Willingness to work approximately 45–50 hours per week, depending on operational needs.

• Participation in an on-call rotation.

• Ability to lift and transport up to 70 pounds.

• Comfortable driving throughout the assigned territory and visiting customer locations.

• Ability to climb stairs and work in active commercial kitchen environments.

Since 1938, Auto-Chlor System has been a trusted provider of commercial dishwashing equipment, cleaning solutions, and water treatment technologies. With more than 140 branches nationwide, we serve customers across the restaurant, hospitality, healthcare, food processing, and industrial industries.

We believe in developing our people, promoting from within, and providing opportunities for long-term career growth.

Ready to lead a team and make an impact? Apply today!

Upon receiving a conditional offer of employment, candidates will be required to complete a background check and pre-employment drug screen. In compliance with the California Fair Chance Act, we will consider qualified applicants with a criminal history in a manner consistent with the law. Drug screening practices will comply with California law regarding off-duty cannabis use.