HOUSEKEEPING - Homewood Suites Lancaster

Guest Room Attendant Opportunity

If you are an honest and trustworthy Guest Room Attendant with 1 or more years of experience, responsible, and with excellent attendance, this may be the opportunity for you!

Key Responsibilities

• To maximize guest satisfaction by providing neat and clean guest rooms in accordance with the standards of Greens and the Brand.
• Responsible for the usage and organization of supplies in the housekeeping department.
• Understands and implements the mission statement, values, and culture always.

The Ideal Candidate

• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
• Must be able to stand for eight hours, bend, stretch, and reach
• Work schedule varies and may include occasionally working on holidays, weekends, and evenings. Long hours are sometimes required.
• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

What We Are Looking For

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School diploma or equivalent of the same
• Multi-task, detail-oriented, remain service-centric
• Must be able to work alone.
• Comply with all standards.
• Manage time effectively
• Communicate with guests and co-workers in a friendly and helpful professional manner.
• Work as a team member
• Assist with guest issues, being professional, and maintaining a hospitable caring attitude.
• Well-groomed and professional appearance.
• Effective communication skills.
• Good listener.
• Emphatic and tolerant.
• Rational, prudent, and practical.