Shipping Coordinator

Shipping Coordinator Position at New Life Delivery Service Job Overview The Shipping Coordinator is responsible for accurately pulling, packing and loading goods for shipment for an on-time delivery with minimal oversight. This role primarily fills small parcel orders, custom pick-up (CPU) orders and some less-than-truck-load (LTL) orders. This role involves coordinating with internal teams, carriers, and customers to ensure smooth and efficient shipping operations. Shifts Available: This position is full-time, Monday - Friday, 5:00pm - 1:30am, $20.00/hr. Responsibilities and Duties Shipping Process Process customer orders for shipment, ensuring that all items are picked, packed, loaded and shipped in accordance with company policies and customer requirements. Prepare shipping documentation, including shipping labels, packing slips, and invoicing. Ensure that all orders are shipped out on time, monitoring any delays or issues that arise and escalating them as necessary. Identify short picks and escalate as necessary. Identify product discrepancies and communicate with management. Perform basic tasks within the enterprise resource planning tool, UPS WorldShip, FedEx Freight Manager and Freight View. Assessed by performance measures of fill rate and accuracy rate. Follow export shipment requirements under the United States-Mexico-Canada Agreement (USMCA). Quality Control Work closely with the warehouse and inventory teams to ensure that shipped items match inventory records. Perform proper packaging of products to prevent damage during transit and ensure all items are labeled correctly for shipping, including the use of barcodes and tracking numbers. Assist with regular cycle counts or stock audits as needed to maintain inventory accuracy. Work Environment Maintain a clean and organized workspace. Maintain cleanliness within the warehouse facility. Seek guidance from other warehouse associates to expand knowledge of shipping and warehouse operations. Follow the attendance policy in accordance with the company's employee handbook. Communicate effectively and efficiently with other warehouse associates and customers on shipments. Safety Ensure compliance with all relevant regulations, including hazardous materials handling and safety standards. Safely operate various pieces of equipment, such as electric pallet jack, wave (man lift), Taylor Dunn (stock chaser) and Forklift. Successfully complete the Powered Industrial Truck (PIT) training. Successfully complete the Hazardous Materials training. Comply with all other company safety policies and procedures. Skills and Qualifications High School Diploma, GED, or suitable equivalent required. A minimum of 1-4 years of work experience in a warehouse environment required. Experience operating warehouse equipment such as a forklift and electric pallet jack required. Forklift certification required. Comfortable working in a heavy-duty warehouse environment. Knowledge of shipping processes and logistics. Familiarity with shipping software, inventory management software and data entry. Basic knowledge of safety standards in a warehouse environment. Ability to read and write and perform simple mathematics. Ability to use and understand a ruler and/or taper measurer. Basic computer skills such as file storage, control panel navigation, internet and email utilization. Ability to work with a diverse range of people. Ability to work independently and as part of a team. Good communication skills, both written and verbal. Proficient organizational and multitasking skills. Excellent attention to detail and problem-solving skills. Ability to work efficiently under tight deadlines. Physical Requirements Ability to lift and carry 75 lbs. individually and up to 100 lbs. with other associates. Job Perks: Weekly pay (every Friday!) Kudos Rewards & Recognition Benefits: Affordable Medical, Dental, and Vision Insurance 401(k) + Company Match! Life Insurance/Accidental Death/LTD Company Paid Supplemental Life Insurance PTO after 30 days Paid Holidays after 30 days Parental Leave after 6 Months of Hire Employee Assistance Program (EAP) ***Employees are eligible for benefits the 1st of the month after 60 days*** #INDN