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Public Area Attendant

St. Louis Aquarium

  • Public Area AttendantSt Louis Aquarium at Union Station - St Louis, MO 63103## Description* Provide unique and memorable experiences to guests.* Ensure the facility is clean, safe and presented to the highest of standards.* Maintain cleanliness of the restrooms including toilets, sinks, urinals, walls, mirrors, tiles, counters, stalls, vents and/or floors with cleaning agents.* Organize and replenish guest restroom amenities.* Operate mechanized cleaning equipment such as vacuums, polishers, buffers, etc.* Organize and maintain supply inventory.* Dust, polish and clean signage, windows, acrylic and carpets.* Empty trash cans and sanitary receptacles as well as pick up trash within the facility.* Adhere to company policies and procedures.* Strive to achieve customer satisfaction KPIs in order to meet and exceed guest expectations.* Observe and report daily facility conditions and situations to the Guest Experience Manager and Supervisor.* Attend training programs to achieve the best guest experience.* Work closely with all internal and external departments to foster an outstanding and seamless guest experience throughout Union Station.* Be part of a team that motivates and inspires each other to perform at their very best, through respect and frequent communication.* Assist other departments as required.* Monitor and report any animal care or welfare concerns to the Life Sciences Department.* Other duties as may be assigned by the Guest Experience Manager from time to time.## Qualifications* Knowledge of chemical cleaning agents.* Previous operation experience of various cleaning equipment preferred.* Flexible to work shifts, holidays and weekends.* Good verbal and communication skills required.* Strong listening skills.* Ability to anticipate guests’ needs.* Creative problem solver who thrives when presented with a challenge.
  • J-18808-Ljbffr St. Louis Aquarium

Vacancy posted 4 days ago
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