Assistant Operations Manager

Job Description

Job Description

At TopDawg Junk Removal, we’re looking for a motivated and dependable leader who thrives in a fast-paced environment and takes pride in delivering outstanding customer experiences. If you’re organized, hands-on, and ready to help lead both people and operations, we’d love to have you on our team.

As an Assistant Manager, you’ll play a key role in supporting daily operations, leading crews in the field, and ensuring every job is completed safely, efficiently, and to TopDawg standards. You’ll work closely with leadership to coordinate schedules, support team performance, and maintain a high level of customer satisfaction.

Pay & Benefits:

• $20–$27 per hour based on experience.
• Daily customer tips (field jobs).
• Performance-based bonuses.
• Paid training.
• Career advancement opportunities.

What You’ll Be Doing:

• Support daily scheduling, dispatching, and job coordination.
• Assist in leading and supervising crews in the field.
• Step in to help with customer communication and issue resolution.
• Ensure jobs are completed safely, efficiently, and professionally.
• Help train and develop team members on company standards and procedures.
• Oversee truck readiness, equipment, and job supplies.
• Provide on-site support, including estimates and job walkthroughs when needed.
• Maintain high levels of customer satisfaction and service quality.
• Support management with reporting, performance tracking, and operations improvement.

What Makes You a Great Fit:

• You are reliable, organized, and take initiative.
• You communicate clearly with both customers and team members.
• You stay calm and effective in fast-moving situations.
• You enjoy leading people and helping others improve.
• You take ownership of problems and see them through to resolution.
• You’re comfortable balancing office responsibilities with field work.
• You hold yourself to a high standard of professionalism.

Qualifications:

• Valid driver’s license with a clean driving record.
• Ability to lift and carry heavy items when needed in the field.
• Comfortable working outdoors in varying weather conditions.
• Strong leadership, customer service, or operations experience preferred.
• Experience in moving, junk removal, construction, or logistics is a plus, but not required.

Why TopDawg?

We’re building more than a junk removal company—we’re building a team of professionals who care about doing things the right way. We invest in our employees, reward hard work, and create real opportunities for growth into higher leadership and management roles.

If you’re ready to take the next step in your career, lead a growing team, and be part of a company that values accountability, teamwork, and exceptional service, apply today and become part of the TopDawg team.