Housing Specialist

Job Description

Position Title: Housing Specialist

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Reports To: Director of Social Services/Housing Specialist Supervisor

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Department: Social Services Employment Status: Full-Time

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FLSA Status: Non-Exempt Position Status: Essential

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Location: Queens, NY

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1 position in Corona

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3 positions in Long Island City

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GENERAL JOB DESCRIPTION

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The Housing Specialist will be responsible for assessing clients’ eligibility and determining their housing and service needs .

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DUTIES AND RESPONSIBILITIES

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• Secures permanent housing for clients from a wide range of sources, including government agencies, private landlords, and brokers
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• Assists clients with the search for available properties and negotiates terms on behalf of clients
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• Ensures client's understanding of their rights and responsibilities as tenants
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• Provides clients with information and refers them to additional support programs or services
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• Prepares and maintains daily logs, records, and reports
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• Counsels and assists clients in completing all necessary paperwork, including lease signings
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• Partner with Case Managers to prepare clients for landlord/broker interviews
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• Assists and counsels clients in regards to keeping their appointments
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• Ensures that new apartments are client-ready (e.g. utilities turned on, furniture deliveered)
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• Maintains accurate records on client compliance via appointments and interviews
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• Must meet or surpass target goals set for permanent housing placements and related indicators
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• In the event of an emergency, Essential Employees are required to report to work as scheduled
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• Duties and responsibilities are subject to change based upon assessment of company needs
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SKILLS AND QUALIFICATIONS

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• Minimum of 2 years experience working within the Social Services Field
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• Experience with the Homeless population
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• Experience with the CARES system
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• Must be diligent and organized
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• Must be able to effectively communicate (verbally and in writing)
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• Must be sensitive to different cultures and socioeconomic conditions
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• Knowledge of regulatory standards and property management
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• Bilingual English/Spanish is preferred
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