Maintenance & Engineering

Job Description

Job Description

Job Description - Maintenance & Engineering Manager

Position Summary

The Maintenance & Engineering Manager is responsible for overseeing the day-to-day operation of the hotel’s engineering and maintenance department. This role ensures the property is maintained in a safe, functional, and brand-compliant condition while delivering a high-quality guest experience. The position manages preventative maintenance programs, life safety systems, capital projects, and team performance.

Essential Functions

Property Maintenance & Operations

• Oversee all building systems including HVAC, plumbing, electrical, mechanical, and kitchen equipment
• Ensure guest rooms, public areas, meeting space, exterior grounds, and back-of-house areas are properly maintained
• Respond promptly to maintenance requests and guest service calls
• Maintain hotel pool, spa, and water systems (if applicable) in compliance with health regulations
• Ensure all work meets Marriott brand standards

Preventative Maintenance

• Develop and execute a comprehensive preventative maintenance program
• Maintain accurate maintenance logs, equipment records, and work orders
• Schedule routine inspections of rooms and public areas
• Monitor and maintain life safety systems (fire alarm, sprinkler, emergency lighting, elevators)

Compliance & Safety

• Ensure compliance with all federal, state, and local safety and building codes
• Maintain OSHA, MSDS, and lockout/tagout procedures
• Lead safety training and ensure a safe working environment

Team Leadership

• Supervise, train, and schedule engineering/maintenance staff
• Provide performance coaching, evaluations, and disciplinary action when necessary
• Foster a culture of accountability, safety, and service

Budgeting & Inventory

• Prepare and manage the department budget
• Control costs related to labor, parts, and outside vendors
• Maintain inventory of tools, supplies, and replacement parts
• Obtain bids and oversee contractors for major repairs and capital projects

Vendor & Project Management

• Coordinate with external contractors and service providers
• Oversee renovations, room refresh projects, and equipment replacements
• Ensure projects are completed on time and within budget

Qualifications

• High school diploma or equivalent required; technical or trade certification preferred
• Minimum 3–5 years of hotel engineering or building maintenance experience
• Previous supervisory or management experience required
• Strong knowledge of HVAC, electrical, plumbing, and mechanical systems
• CPO (Certified Pool Operator) certification preferred (if property has a pool)
• Ability to read blueprints, schematics, and technical manuals
• Proficiency with maintenance management systems (HotSOS, SynergyMMS, or similar) preferred

 

Physical Requirements

• Ability to lift up to 50 lbs
• Ability to stand, walk, bend, climb ladders, and work in confined spaces
• Must be available for on-call, weekends, evenings, and holidays as needed

Key Competencies

• Leadership and team development
• Preventative maintenance planning
• Budget and cost control
• Compliance and safety management
• Problem-solving and troubleshooting
• Guest service focus