Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Member Services Advisor (Regional)

$60k - $65k

GovernmentJobs.com

Job Title

This is an at-will, partisan position that serves as the primary in-district liaison for assigned State Representatives and plays a key role in supporting Republican Caucus membership at the local level.

Location: Lansing, MI

Salary: $60,000.00 - $65,000.00 Annually

Job Type: Permanent Full Time

Job Number: 0315-26-005

Department: House of Representatives

Job Description

This individual is expected to spend the majority of their time working within their assigned district(s), building strong relationships with community stakeholders, local leaders, and constituents. Applicants will be expected to work primarily in-district and travel to Lansing at least one day per week, or as needed, to coordinate with assigned member offices and caucus staff. The individual must demonstrate the ability to effectively navigate complex and sensitive situations in a fast-paced, high-pressure environment. The role requires close collaboration with Members, staff, local officials, community organizations, interest groups, and other branches of government. Due to the nature of the position, a high level of professionalism and confidentiality is required.

Principal Accountabilities
  • Serves as the primary in-district liaison for a slate of State Representatives
  • Maintains a strong, visible presence throughout assigned district(s)
  • Attends and represents assigned offices at local meetings, events, and community functions
  • Speaks to community groups and stakeholders, providing legislative updates aligned with assigned offices
  • Organizes and facilitates district-based meetings, roundtables, and stakeholder discussions
  • Maintains consistent communication between district stakeholders and assigned Lansing offices
  • Collaborates with Communications Advisors to coordinate local media engagement when appropriate
  • Advances the caucus' legislative goals through proactive district engagement
  • Researches, prioritizes, and responds to incoming district issues, determining appropriate action and follow-up
  • Works with assigned member offices to plan and execute district outreach strategies aligned with individual members' and caucus priorities
  • Recommends district-specific strategies and tactics for constituent outreach and messaging, supported by relevant data
  • Monitors legislative activity in the House and Senate and communicates relevant updates to district stakeholders
  • Maintains accurate district data and stakeholder tracking for assigned members
  • Collaborates with other advisors and central staff departments to support caucus service needs
  • Travels to Lansing at least one day per week, or as needed, for coordination, planning, and caucus activities
  • Performs other duties as assigned
Additional Requirements and Information

Contact Information: Please send resume and cover letter to:

Michigan House of Representatives

Human Resources

P.O. Box 30014

Lansing, MI 48909-7514

Or via email to: View email address on click.appcast.io

Accommodations: If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator.

The House of Representatives provides Members and employees health care through a self-funded insurance plan provided by BCBSM Community Blue. Please click to view a complete overview of salaries and benefits.

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Member Services Advisor (Regional) in Lansing, MI vacancy
  • $25.94 - $31.13 per hour

     ...Reimbursement are available after one year of service What you should know about the role The...  ...position is to assist the credit union members in experiencing the advantage. This is...  ...served through the multi-channel cross regional contact center. What you should know... 
    Suggested
    Hourly pay
    Full time
    Work at office
    Shift work

    Advia Credit Union

    Lansing, MI
    1 day ago
  • $18 per hour

     ...Call Center Member Services Specialist - East Lansing The Call Center Member Service Specialist (CCMSS) is a key contributor to the Credit Union's mission by delivering high-quality service through phone-based member support. This role is responsible for addressing... 
    Suggested
    Permanent employment
    Contract work
    Temporary work
    Work at office
    Remote work
    Work from home
    Monday to Friday
    Flexible hours
    Afternoon shift
    1 day per week

    MSU Federal Credit Union

    East Lansing, MI
    5 days ago
  • $24.49 - $31 per hour

     ...Position Overview The Sr Service Administration Specialist, ES will support the Endoscopy...  .... Will need to work closely with Regional Managers and Service Managers to understand...  ...and train service administration team members as necessary. Responsible for... 
    Suggested
    Contract work
    Work at office
    Local area
    Remote work
    Flexible hours

    FUJIFILM Corporation

    Lansing, MI
    4 days ago
  • Bloom Credit Union in Coopersville, Michigan, is seeking a Member Service Representative to assist members with their lending needs. Responsibilities include managing loan applications and credit reports, while ensuring excellent customer service. Candidates should have... 
    Suggested

    Bloom Credit Union

    Lansing, MI
    1 day ago
  •  ...our team in Michigan, performing transactional duties to serve members with precision. The role includes balancing cash drawers, processing...  ...member inquiries. We pride ourselves on providing excellent service and maintaining a professional work environment. Benefits... 
    Suggested

    Kaizen Lab Inc.

    Lansing, MI
    3 days ago
  • Consumers Credit Union in Lansing, MI is seeking a Member Service Representative who will provide exceptional customer service to enhance member relationships. The ideal candidate will handle account openings, process transactions, and resolve member issues with professionalism... 

    Consumers Credit Union

    Lansing, MI
    2 days ago
  • $18 per hour

    MSU Federal Credit Union in Lansing, Michigan seeks a Call Center Member Service Specialist to provide exceptional member service via phone. The position offers a flexible schedule with the option to work from home after training. Starting pay is $18/hour with comprehensive... 
    Work from home
    Flexible hours

    MSU Federal Credit Union

    Lansing, MI
    1 day ago
  • Regional Culinary Services Specialist - Greater Lansing, MI Join our EPIC team at NexCare WellBridge Senior Living! This position is responsible for supporting the Company’s culinary services program in accordance with current federal, state, and local standards, guidelines... 
    Temporary work
    Local area

    Nexcarehealth

    Lansing, MI
    1 day ago
  • $9 - $11 per hour

     ...Team Member Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development...  ...member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.... 
    Full time
    Local area
    Shift work

    Planet Fitness

    Lansing, MI
    5 days ago
  •  ...Bilingual Member Service Representative The Consumers Credit Union team is looking to hire a passionate Bilingual Member Service Representative to join our team. As a Member Service Representative, you will provide exceptional service to enhance member relationships... 
    Night shift

    Consumers Credit Union

    Lansing, MI
    4 days ago
  • Float Personal Banker 1 - Southwest MI Region page is loaded## Float Personal Banker 1 -...  ...includes rotations in operations and Sales & Service. There will be a certification at the...  ...teller transactions as well as working as a member of the platform staff.Responsible and... 
    Work experience placement
    Work at office

    Fifth Third

    Lansing, MI
    5 days ago
  • Case Credit Union in Lansing, Michigan, is seeking a Member Service Representative to efficiently handle transactions and provide various services to members. Responsibilities include processing deposits, withdrawals, and loan payments, as well as assisting members with... 
    Work at office

    Case Credit Union

    Lansing, MI
    1 day ago
  • $40k - $45k

     ...We're Hiring! This busy insurance and financial services office has a passion to make a difference in the lives of others and better...  ...graduate of Michigan State University. We currently have 4 team members at our agency. Our agency has received awards including:... 
    Work at office

    Jim Hanlin - State Farm Agent

    East Lansing, MI
    4 days ago
  • $21.57 - $25.17 per hour

     ...Member Advocate - Customer Service Representative The Doctors Company has an opportunity for a Member Advocate to join our collaborative and dynamic team. Our Member Advocates are a vital part of the Underwriting Team and are often the face of the company, providing... 
    Temporary work
    Casual work
    Work at office

    The Doctors Company

    East Lansing, MI
    4 days ago
  •  ...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Josh Orler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful... 
    For contractors

    Josh Orler - State Farm Agent

    Lansing, MI
    5 days ago
  • $40k - $50k

     ...building a 35-year career with State Farm, beginning in 1990. Today, our team includes eight talented team members who help us maintain a strong reputation for customer service and community commitment. I attended MSU, and I'm married with two kids; when I'm not in the office,... 
    For contractors
    Casual work
    Work at office
    Flexible hours

    Jennifer Blumer - State Farm Agent

    Lansing, MI
    1 day ago
  • Nexcarehealth is seeking a Regional Culinary Services Specialist for their Greater Lansing, MI locations. This role involves managing culinary services according to standards and regulations, conducting sanitation rounds, reviewing kitchen practices, and assisting with... 

    Nexcarehealth

    Lansing, MI
    1 day ago
  • MSU Federal Credit Union is seeking a Financial Services Specialist at its Mason Branch in Michigan. This role is pivotal in providing tailored member services to enhance engagement and satisfaction. The Specialist will assist in financial planning and problem resolution... 

    MSU Federal Credit Union

    Lansing, MI
    5 days ago
  •  ...for providing a variety of paying and receiving functions for members in person, via phone, and through the mail, including processing...  ...transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing suffixes, renewing term... 
    Second job
    Night shift

    Case Credit Union

    Lansing, MI
    4 days ago
  •  ...of a team that makes a positive difference in the lives of our members. With the foundation of our values in-place, we confidently articulate...  ...records, providing basic cash receipt and payment services in accordance with credit union policies and procedures. Performance... 
    Temporary work

    Kaizen Lab Inc.

    Lansing, MI
    5 days ago
  • $18 per hour

    MSU (Michigan State University) Federal Credit Union seeks a Financial Services Specialist for its Mason Branch. This role requires providing exceptional member service and personalized product recommendations to enhance member experiences. Ideal candidates will have a... 

    MSU (Michigan State University) Federal Credit Union

    Lansing, MI
    18 hours ago
  • $20 - $30 per hour

    Products Representative - State Farm Agent Team Member Part Time in Novi, MI Position Overview Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. Responsibilities Use a customer... 
    Hourly pay
    Part time
    For contractors
    Work at office

    Greatrates247

    Lansing, MI
    3 days ago
  • $40k - $55k

    Insurance and Financial Services Position - State Farm Agent Team Member Full Time in Flushing, MI Replies within 24 hours SIMPLE IRA MATCHING Bonus based on performance Paid time off Parental leave ROLE DESCRIPTION Bob Love State Farm is seeking an organized and efficient... 
    Full time
    For contractors
    Work at office

    Bobloveinsurance

    Lansing, MI
    3 days ago
  • Insurance and Financial Services Position - State Farm Agent Team Member Full Time in Byron Center, MI Position Overview Do you have aspirations to run your own business? If so, you may want to consider working in the office of Eric Blair - State Farm Agent. As a member... 
    Hourly pay
    Full time
    For contractors
    Work at office
    Flexible hours

    Ericblairsfinsurance

    Lansing, MI
    3 days ago
  • Complete Home Care Holdings is seeking a Regional Assistant Administrator to support the Regional Administrator in the management of homecare services. The ideal candidate should have 3-4 years of home care management experience, particularly in Medicaid homecare, and be... 
    Work at office

    Complete Home Care Holdings

    Lansing, MI
    1 day ago
  • $45k - $65k

    Account Manager - State Farm Agent Team Member Full Time in Mason, MI Benefits Simple IRA Life insurance Bonus based on performance Health...  ...our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive... 
    Full time
    For contractors

    Sfinsures

    Lansing, MI
    1 day ago
  • $65k - $85k

     ...developing future agents — with a proven track record of helping team members open their own agencies. We’re proud to offer a culture that...  ...-building abilities. Experience in sales or customer service preferred. Goal-oriented and motivated by achieving measurable... 
    Full time
    For contractors
    Local area
    Flexible hours

    Alshattuck

    Lansing, MI
    18 hours ago
  • $40k - $100k

    Account Manager - State Farm Agent Team Member Full Time in Saline, MI Benefits 401(k) Competitive salary Paid time off Position Overview...  ..., identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Salary plus... 
    Full time
    For contractors
    Work at office
    Local area
    Remote work
    Work from home
    Monday to Friday
    Flexible hours

    Susanrosales

    Lansing, MI
    1 day ago
  •  ...in the area, I take pride in continuing a family tradition of service and building lasting relationships with our customers. Im a...  ...individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented,... 
    Work at office
    Flexible hours

    Jim Hanlin - State Farm Agent

    East Lansing, MI
    6 days ago
  •  ...Job Description Job Description As a State Farm Agent Team Member - Receptionist, you will play a vital role in providing exceptional customer service to State Farm policyholders. You will be responsible for managing the front desk, greeting visitors, answering phone... 
    Work at office
    Remote work
    Afternoon shift

    STEVE BARTSHE STATE FARM

    Lansing, MI
    27 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Member Services Advisor (Regional). Be the first to apply!