Used Auto Parts Counter Sales Representative

Job Description

Job Description

About Us

Stepp’s Towing & Heavy Transport, a family-owned business since 1960, proudly serves the greater Tampa Bay and Orlando areas. We specialize in light-, medium-, and heavy-duty towing, heavy transport, and auto salvage. Our team is committed to excellence, safety, and supporting our community.

Join Stepp’s Auto Salvage and help customers find the parts they need while working in a dynamic and supportive environment!

Position Overview
We’re on the hunt for a Used Auto Parts Counter Sales Rep with a positive attitude, a knack for problem-solving, and a customer service style that’s as friendly as it is professional. You’ll be the front line of our operation, helping customers locate elusive parts, answering questions, and occasionally deciphering mysterious requests (“I need the thingamajig for a ’97 Camry, you know the one?”).

Essential Functions

• Professionally handle incoming and outgoing phone calls
• Communicate with customers and coworkers via email and company messaging systems
• Assist customers in person to resolve their auto parts needs
• Complete all administrative steps for selling, warranting, and processing parts
• Schedule shipments, receiving, and deliveries with company drivers and outside contractors
• Safely handle small used auto parts, which may require light cleaning and organization

Key Behaviors

• Passionate, motivated, and open to growth and challenges.
• Proactively build customer relationships and provide thoughtful solutions.
• Maintain a professional appearance and represent Stepp’s with pride.
• Strive for continuous improvement by embracing new tools and processes.
• Demonstrate respect toward co-workers and foster a positive team environment.
• Promote opportunities within the company and through referrals.

Required Skills & Qualifications

• Previous automotive industry experience (sales or repair) preferred
• Strong customer service and problem-solving skills
• Basic computer proficiency, including the ability to use yard management systems and internet resources
• Ability to prioritize tasks and manage time effectively
• Team-oriented approach while also meeting individual performance goals
• Comfortable working in a hands-on environment

Pay

• $18 to $22/ hour (Plus monthly bonuses)

Schedule

• Monday- Friday (Full-Time Schedule)

Benefits

• 6 Paid Holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
• Medical, Dental, and Vision coverage; Free Term Life Insurance
• Paid Time Off (accruals start on day 1; available after 90 days)
• 401(k) match up to 4%
• Regular pay increases and career development opportunities
• Accident, cancer/critical illness, short-term and long-term disability, and hospital indemnity insurance available

Chasing the Dream, Not the Competition.

Drug-Free Workplace

Background check required. 

Stepp’s Towing and Heavy Transport is an Equal Opportunity Employer.

Military Veterans are Encouraged to Apply.