Front Desk Ambassador

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FRONT DESK AMBASSADOR

Who We Are

As the only boutique hotel in downtown La Crosse, our historic 67-room hotel and restaurant are nationally recognized for our excellence in hospitality. Our teams work hard (and play hard!) while honoring our core values: hospitality, community, excellence, respect, integrity, and authenticity. Through collective success, experienced leadership, progressive practices, and a focus on employee wellness, The Charmant is leading by example in creating a better community for us all. Join us! When you work for us, we work for YOU!

What We're Looking For

• Awesome, energetic, positive people
• Available to work days, evenings and weekends
• Hotel experience preferred but willing to train the right people…

Front Desk Ambassador Perks

• Sustainable and competitive pay- Front Desk Ambassador pay scale depending on experience: $13.00-17.00 hourly
• Everyone loves free food - you get a free meal while working featuring some of the most delicious menus in La Crosse
• FREE primary care clinic for you and your dependents, and for ALL employees!
• Employee wellness programs, most offered to you at NO cost, including a fitness center membership worth $467 a year
• Awesome employee discounts
• We pay over 80% of medical benefits for FT eligible employees, and we have FSA and Retirement Savings options too! PTO & Holiday Pay!

Front Desk Abassador Responsibilities

• Understands guest service needs and exceed guest expectations by taking advantage of opportunities to add a special touch; provides recognition to repeat guests
• Responsible for interacting with guests in the lobby, while ensuring the area is neat and tidy
• Maintains and adheres to hotel policies regarding a cash bank and makes daily deposits with accurate report of receipts daily
• Parks guest cars when needed

Front Desk Ambassador Requirements

• College degree preferable; high school diploma or equivalent
• Minimum of 1 year of experience in a guest services environment
• Must have a valid driver's license and clean driving record
• Able to work well unsupervised
• Computer skills necessary

Physical Requirements

• Continuous standing 100% of the shift
• Lifting/pushing/pulling/carrying required up to 100 lbs. or more. Carts may be pulled up to 75 feet
• Bending/kneeling required 70% of shift
• Mobile position required 100% of the time

The Work

We know this can be hard work, which is why we're committed to supporting all our team members in creating a positive, fun, and respectful work environment. We've invested in a leadership team that will give you the opportunity to learn and grow with the training and tools to reach your goals.

LEARN MORE AND APPLY NOW - Visit

Job Type: Part-time

Pay: $13.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekends as needed

Application Question(s):

• Are you able to perform the essential duties of the job?
• Were you referred by anyone? Please provide name.
• Have you ever worked at this or any other Weber Group company? If so, when and what location?
• Why do you want to work at The Charmant?

Experience:

• Front Desk: 1 year (Preferred)
• Client Services & Customer Support: 1 year (Preferred)

Work Location: In person