Shift Leader

Shift Leaders are generally responsible for coaching Dunkin\' Restaurant Team Members throughout their shift to execute operational brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others while giving timely feedback. Responsibilities Perform all responsibilities of restaurant team members Support the Restaurant Manager in meeting operational goals and execution Ensure brand standards are met throughout the shift, including preparation of food and beverages Communicate shift priorities, goals, and results to restaurant team members Coach restaurant team members as needed throughout the shift, providing timely, constructive, and clear feedback Support the training of restaurant team members as needed Perform oversight of franchisee safety, security, and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare them for the shift Ensure food safety standards are met Manage inventory throughout the shift Provide great guest service and coach restaurant team members to do the same Schedule restaurant team members for shifts Manage cash over/short during the shift and ensure staff adhere to cash franchisee management policies Physical Demands / Working Conditions Standing for extended periods; repetitive motion including bending, stooping, and reaching Lifting objects, ice, products, or boxes up to 20 lbs (if applicable) Education / Experience Basic computer skills Fluent in spoken and written English Previous leadership experience in retail, restaurant, or hospitality preferred Works well with others in a fast-paced team environment; on time, demonstrates honesty, and maintains a positive attitude Willingness to learn and adapt to change Ability to assist with training Problem solving and motivating others #J-18808-Ljbffr