Apprentice Optician, Silver Lake Eye Clinic

Apprentice Optician

Brand: TeamVision Location: Everett, WA, US, 98208 Position: Full-Time Total Rewards: Benefits/Incentive Information TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.

JOB DESCRIPTION GENERAL FUNCTION This position provides unsurpassed patient experiences through selection of eyewear, accurate measurements, ordering, and fitting the patient to fulfill all of their eyewear needs. This role supports establishing the practice as the premier destination for all vision needs within the community.

MAJOR DUTIES AND RESPONSIBILITIES Assists the patient in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary needs. Suggests improvements and recommends solutions to problems. Assists peers with difficult and complex areas of customer product needs and prescriptions. Anticipates problems before they occur; explores underlying reasons for recurring problems; goes beyond symptoms to get at causes; strives to develop long-term solutions to problems. Shows patience and courtesy; tracks down answers to unfamiliar questions or products. Handles tasks, such as taking and recording measurements, adjusting or fitting eyewear carefully and correctly, is thorough and exact in details. Ensures finished eyewear meets Company optical standards and patient requirements and requests. Takes ownership to achieve individual and practice results. Serves as a role model for development and a technical resource for all. Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, following operational processes and standards. Explains expected delivery times of eyewear orders. Maintains safe working environment for all peers and patients. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other functions as assigned by Practice Manager or as business needs.

BASIC QUALIFICATIONS High school graduate or equivalent Strong customer service skills: communicator, listener and team builder Knowledge of current optical theory and merchandise Strong basic math skills Sales and service skills Familiarity with technology, such as point-of-sale, patient record systems, or other software applications Embraces new technology and change

PREFERRED QUALIFICATIONS Actively working on ABO Certification in non-licensed state Optical dispensing experience Previous eyecare and/or customer service experience