Solutions Engineer

Solutions Engineer

You will join the Global Enterprise (CGEM) APJC team, which supports Cisco's largest and most strategic global enterprise customers headquartered in the APJC region by connecting regional expertise with a coordinated global account strategy. This is an opportunity to contribute to a high-impact global account in the automotive industry, supporting its business and technology priorities across the Americas.

Our customer-driven team works across regions to deliver consistent outcomes and build lasting relationships. We are a diverse, high-performing team passionate about delivering innovative technology solutions that empower our customers' digital transformation journeys. The team culture is dynamic, inclusive and driven by a shared commitment to customer success and Cisco's values of Customer-Driven Always, Show Up to Win Every Day and Harness the Power of Cisco.

As a Solutions Engineer, you will serve as a trusted technical advisor, connecting the customer's business priorities and technical requirements with secure, scalable solutions across Cisco's portfolio. You will develop cross-architecture solutions covering Enterprise Networking, AI, Security, Splunk, IoT, Data Center, Cloud, Collaboration and Automation to deliver meaningful business outcomes. You will partner with Account Executives, Solutions Engineers, architects, specialists, Customer Experience teams, partners and global account stakeholders across multiple countries and time zones. With a proactive and consultative approach, you will simplify complex requirements, create preference for Cisco, and deliver a consistent One Cisco experience. Your success will be demonstrated through trusted customer relationships, effective solution designs, technical wins, and contributions to sustainable account growth.

Your responsibilities will include:

• Engaging directly with customer technical leaders, architects and decision-makers to understand business challenges and become a trusted technical advisor.
• Translating business and operational priorities into technical requirements and cross-architecture solutions aligned with measurable customer success criteria.
• Collaborating with global and regional account teams to develop account sales strategies, identify opportunities and drive key customer engagements.
• Leading technical discovery, solution design, presentations, demonstrations, workshops and proof-of-concept activities.
• Positioning Cisco's differentiation, business value and developing competitive technical strategies to build customer confidence and preference for Future-Proofed Workplaces, AI-Ready Data Centers and Digital Resilience solutions.
• Coordinating specialists, partners and Customer Experience resources to provide a seamless experience throughout the sales cycle.
• Representing customer requirements within Cisco and sharing relevant insights with product, engineering, services and support teams.
• Maintaining expertise across Cisco technologies, particularly AI, IoT, Security and Splunk, and using industry trends, competitive insights and AI-enabled tools to provide informed customer recommendations.

Minimum Qualifications:

• 5+ years of experience in solutions engineering, pre-sales engineering, technical consulting or a comparable customer-facing technology role.
• Experience designing and positioning enterprise solutions across multiple technology areas, such as Enterprise Networking, IoT, Security, Splunk, AI, Data Center, Cloud, Automation and Collaboration.
• Experience leading technical discovery, solution-design presentations, demonstrations, workshops or POC activities for enterprise customers.
• Experience translating customer business priorities into technical strategies and engaging with technical and business stakeholders.
• Ability to travel within the Americas and participate in global customer or team meetings across time zones, based on business requirements.

Preferred Qualifications:

• Cisco certification such as CCNP, CCIE or an equivalent industry-recognized technical certification.
• BS/BA (EE/CS) or a related field, or equivalent practical experience.
• Technical expertise in Security and IoT solutions, including their application within complex enterprise environments.
• Experience supporting large automotive, manufacturing, or similarly complex customer environments involving multiple stakeholders, locations, or technology domains.
• Ability to communicate complex technical concepts as clear business outcomes and collaborate effectively across cultures, functions and geographic regions.