Restaurant Host - Hostess

Job Description

Job Description

Are you passionate about creating exceptional first impressions and ensuring every guest feels valued? Oakley Country Club in Watertown, MA, is seeking a dedicated full- or part-time Restaurant Host - Hostess to join our team.

As a Restaurant Host - Hostess, you will typically work evening shifts from Tuesday through Saturday , with occasional day shifts as needed. Both full-time and part-time opportunities are available, and you will need to be flexible to work evenings, weekends, and holidays to meet the needs of our members and guests.

THE BASICS

With pay ranging from $18 – $20 per hour and opportunities for both full-time and part-time schedules, you'll enjoy working in a beautiful, private club environment that values professionalism, hospitality excellence, and member satisfaction.

OUR EXCELLENT BENEFITS AND PERKS

• Health, vision, and dental insurance
• Paid time off (PTO)
• 401(k) (after 1 year)
• Industry education compensation
• Cell reimbursement

MORE ABOUT US

Oakley Country Club was initially established in 1895 with the vision of becoming the go-to place for outdoor sports and friendly gatherings. Since becoming incorporated in 1898, we have grown into an exceptional venue that thrives on fun, creativity, and member satisfaction. For over 120 years, we've remained committed to our original mission while expanding our offerings and improving the member experience. As a job seeker, you'll enjoy working in a beautiful environment where your contributions are acknowledged and your talents are valued. Embrace the opportunity to grow within a historical organization and play an important part in our institution!

YOUR DAY-TO-DAY

As a full- or part-time Restaurant Host - Hostess, you will make a difference as the first and last point of contact for members and their guests, welcoming everyone with a warm, personalized greeting. You will efficiently manage reservations and seating arrangements using our reservation system, coordinate closely with management, servers, and kitchen staff, and keep the dining room operations running smoothly. You will address members by name whenever possible, escort them to their tables, provide menus, and communicate estimated wait times clearly. You will answer phone calls professionally, maintain the cleanliness and organization of the host stand and entrance area, and uphold the club's standards and policies.

Here's what you need to become our Restaurant Host - Hostess:

• Exceptional interpersonal and communication skills
• Professional demeanor
• Strong organizational and multitasking abilities
• Ability to remain calm and courteous in a fast-paced environment
• Commitment to high-level member service
• Attention to detail and a team-oriented mindset
• Discretion and professionalism
• Problem-solving ability
• Ability to stand for extended periods, lift up to 15 lbs as needed, and move efficiently throughout the clubhouse and dining areas

Hosting, hospitality, or customer service experience is preferred. Experience in private club, fine dining, or luxury hospitality environments is also a plus!

ARE YOU EXCITED ABOUT THIS JOB?

We want to meet you! Apply today using our mobile-friendly application and take the first step toward joining a team that values your dedication and hospitality.

Must have the ability to pass a background check and drug screening test.