Network Engineer

Networking SpecialistThis role collaborates closely with systems, cloud, and cybersecurity teams to deliver continuous improvement, lead infrastructure initiatives, and serve as a trusted networking resource in support of vital healthcare, education, childcare, and disability services.QualificationsMinimum five (5) years of experience in IT networking required; Bachelor's degree in Information Technology or related field preferredAbility to assess, document, and understand existing network configurations and equipment across various brands and platformsWorking knowledge and understanding of firewalls, switches, and Wi-Fi solutions, including configuration and troubleshooting methodsAbility to configure and troubleshoot various types of VPN connectionsThorough understanding of switching protocols (VLANs, trunking, STP, PoE, etc.)Comfortable with common networking concepts such as: WAN, LAN, VLAN, IP addressing and subnets, DHCP, DNS, OSPF, IDS/IPS, VPN, NAT, VoIP, remote access methods, and general network security best practicesThorough understanding of network monitoring, alerting, automation, configuration management, and inventory platformsExperience with infrastructure documentation, including generating and updating network diagrams with tools such as Visio, Lucidchart, or similarExperience with cloud networking concepts, particularly in Microsoft Azure preferredExcellent customer service skills, positive attitude, ability to problem solve and detail oriented approachSelf-starter who is able to prioritize and execute projects and tasks with a focus on timely, accurate resultsMust be willing to occasionally work after hours and weekends for planned maintenance windows and urgent issuesValid driver's license and reliable transportation (regular travel between Agency sites in NH, MA, and VT required)Essential ResponsibilitiesDesign, implement, and maintain the routing, switching, wireless, firewall, and VPN infrastructure that connects all of our locations.Manage and maintain agency firewall environment, including policy updates, firmware maintenance, and coordinating with the cybersecurity team on IDS/IPS operations.Troubleshoot and maintain VPN connectivity across the Agency, covering both site-to-site and remote access connections.Monitor network health across agency sites using agency monitoring platform; respond to alerts, investigate issues, and proactively troubleshoot.Be the escalation point for networking issues that the Help Desk can't resolve, including VoIP connectivity problems across our multi-carrier voice environment.Work alongside our cybersecurity, systems, and cloud teams to remediate vulnerabilities on network equipment, support the server/storage network layer, and help maintain our Azure cloud networking components.Keep documentation clean and current, including network configurations, diagrams, asset inventory, and change records.Participate in infrastructure projects, disaster recovery/business continuity testing, and long-term network planning and strategy.Be a go-to resource for IT staff when networking questions come up; help the team grow their networking knowledge.Compensation: $90,000 to $95,000 based on experience, degree, and certifications.Hours: This is a full-time, Monday – FridayWe offer a comprehensive benefits package for full-time, eligible employees, including:Medical, Dental, Vision, Life & DisabilityPTO begins accruing on your first day!10 Paid Holidays – includes a floating holiday of your choice403(b) employer match up to a maximum of 3%Tuition reimbursement after one year of employmentStudent loan repayment for qualifying degrees after one year of employmentWellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessationWe are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business.