Zipline Tour Guide

Job Description

Job Description

Now Hiring for Spring & Summer 2026!

Get paid to work outdoors, meet awesome people, and be part of a high-energy team in the mountains.

At Highlands Aerial Park, you won’t be stuck behind a desk—you’ll be leading zipline tours and creating unforgettable experiences for guests from all over.

No experience required—we’ll train you.

This is not a traditional 9–5—our schedule is driven by bookings, which means some days are busy and others are more flexible.

Located in Scaly Mountain, NC—just minutes from Highlands, NC, and Clayton, GA.

• Get paid to work outdoors in the mountains
• Lead zipline tours and adventure experiences
• Earn through commission-based pay and tips on every tour; exceptional guest experiences are often rewarded generously
• No experience required – full training provided – flexible training schedule to fit your availability
• Flexible, booking-based schedule (not a traditional 9–5)
• Team-oriented, high-energy work environment
• Opportunities for advancement and increased earning potential

• Guide guests through zipline tours and aerial adventure experiences
• Create a fun, safe, and memorable experience for every guest
• Assist with a variety of park activities, including our kids & families course and swing and tree climb attractions
• Help with daily operations such as opening/closing duties, equipment setup, and general park upkeep
• Communicate clearly with guests and teammates to keep tours running smoothly
• Support a positive team environment and jump in where needed
• No two days are exactly the same—flexibility and a willingness to jump in are key to success in this role.

• This is not a traditional 9–5 role—hours vary based on guest bookings, weather, and seasonal demand
• Some days are longer and fast-paced, while others may be shorter or more flexible
• Availability on weekends and holidays is required during our busy season
• When tours are not scheduled, team members may assist with other park duties or have downtime built into their day
• All new hires must attend our required 5-day Spring training to begin work
• This role is best suited for individuals who are comfortable with a flexible schedule.

• Positive attitude and strong work ethic
• Comfortable working outdoors in a physically active role
• Reliable, team-oriented, and willing to jump in where needed
• Strong communication skills and a guest-first mindset
• Willingness to learn and grow—no prior experience required
• Comfortable working at heights and in a fast-paced environment

This is a great opportunity for anyone looking for a seasonal or summer job in outdoor recreation, including entry-level candidates and those with customer service experience.

• Earnings are primarily commission-based, with tips on every tour
• The listed salary range reflects typical total earnings, including commission and tips
• We operate in a strong tipping environment, and tips can make up a significant portion of total earnings based on the guest experience you provide
• Additional hourly pay is available for certain duties, such as opening/closing, park operations, and support roles
• Earning potential increases with experience, performance, and leadership responsibilities
• We take time during the interview process to walk through the full pay structure and answer any questions

Requirements

• Must be at least 18 years old
• Must be available to work weekends and holidays
• Must be able to attend and complete the required training (flexible scheduling available)
• Ability to stay active throughout the day, including standing, walking, hiking, and working at heights
• Comfortable working outdoors in varying weather conditions
• Must be dependable, punctual, and able to work as part of a team

Benefits

• Work Outside Every Day – Fresh air, mountain views, and an active work environment
• Great Team Culture – Supportive, high-energy crew that works hard and has fun
• Strong Earning Potential – Commission-based pay with tips on every tour
• Opportunities to Grow – Clear path to leadership roles and increased earning potential
• Free & Discounted Experiences – Enjoy the park and share it with friends and family
• Learn Valuable Skills – Leadership, communication, safety, and guest experience
• Not Your Typical Job – Every day is different, fast-paced, and engaging
• Strong Earning Potential – Commission-based pay with tips on every tour; great service gets rewarded