Custodian / Housekeeper

Custodian / Housekeeper

Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Please Note: A criminal background check will be conducted on the candidate finalist prior to the offer of employment. If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position. If you have general questions about the application process, you may contact Human Resources at View email address on click.appcast.io. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call View phone number on click.appcast.io.

Position Details

Position Classification Title - Building Environmental Services Technician

FLSA - Non-Exempt

Position Class - 16785

Position Overview: Join the Ramily! - Join the Ramily!Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE).WSSUis dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.Situated in Winston-Salem, North Carolina—known as the city of Arts and innovation,WSSUprovides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Position Summary

Work with a friendly campus community as one of our Building Environmental Service Technicians! This is a Custodian/Housekeeper role responsible for cleaning and disinfecting campus buildings.Responsibilities include:

• Daily routine cleaning and resupply of assigned work areas
• Basic cleaning functions include, but are not limited to: sweeping, mopping, scrubbing, dusting, disinfecting, vacuuming, and removing trash.
• Filling dispensers (such as tissue and soap dispensers) to appropriate amounts with proper product
• Clean restroom floors, commodes, urinals, sinks, mirrors, and dispensers
• Detail cleaning of assigned area, such as dusting and glass cleaning
• Project-related tasks such as floor care, deep restroom cleaning, and occasional custodial outdoor tasks
• Submit supply requests on a regular basis as directed by supervisor
• Turn laundry in for regular cleaning, monitor equipment for malfunction, and correct minor equipment issues such as replacing vacuum bags or filters
• Collaborate with peers, assisting where needed, sharing resources and information, and by providing excellent customer service to students, faculty, and staff.
• Communicate professionally with other staff members, complete mandatory forms such as sign in/sign out for attendance and university property/equipment.
• Maintaining a healthy and safe working environment by reporting equipment malfunctions, adhering to safety standards, and labelling and storing materials appropriately.

Key Responsibilities and Related Competencies

Competency - Knowledge - Technical

Describe the specific job duties related to this competency - Includes, but is not limited to, daily routine/detail cleaning and resupply of assigned work areas in a timely manner. Performs basic cleaning such as sweeping, mopping, scrubbing, dusting, disinfecting, vacuuming, removing trash, etc. Fills dispensers, such as tissue and soap dispensers with the proper product and appropriate amounts. Clean restrooms (to include sweeping and mopping floors, commodes and urinals, sinks, mirrors and dispensers. Detail cleaning of assigned area, high and low dusting, glass/lobbies. Project-related tasks such as floor care, deep restroom cleaning, and occasional custodial related outdoor tasks are expected to be performed as directed. Improvement of cleaning performance is stressed and should be accomplished while adhering to departmental practices regarding green cleaning policies/processes, safety policies, and assigned routines. Staff members are also expected to perform absentee coverage as directed.Staff members are expected to submit supply requests on a predetermined date as directed by supervision while utilizing departmental request forms. Staff members are also expected to utilize only chemicals and supplies provided by the university department. Laundry should be turned in for cleaning and retrieved per supervisory direction on a regular basis (as defined by supervision) and staff members are expected to monitor equipment status for malfunctions and submit updated information to the supervisor and/or team leader on a regular basis while advising them on changes to equipment locations and providing feedback when repair is needed. Staff members will also be expected to be able to diagnose the correct minor equipment issues (e.g., vacuum cleaner bags/filters) and clean equipment/closets per departmental schedule.

Competency - Interpersonal Skills

Describe the specific job duties related to this competency - Communicates with colleagues and customers in a manner that allows work to be completed. Offers to assist co-workers when needed and shares knowledge, resources, etc. to reach common goals. Acknowledges the importance of others' opinions and ideas and offers suggestions to improve work output. Attends and seeks out training to further enhance skills. Specifically, displaying a positive attitude during day-to-day interactions with co-workers, students, faculty and staff and avoiding behavior that is considered disruptive to departmental processes and/or functions.

Competency - Communication

Describe the specific job duties related to this competency - Clearly and concisely conveys verbal, non-verbal (sign language, body language, gestures), or written information and ideas to individuals or groups to ensure they understand the message. Listens and responds appropriately to messages from others. Expected to engage in electronic and written communication to ensure completion of mandatory forms and documents to include (but not limited to) proper signing in/out for attendance purposes daily and signing in/out of university property (ex: keys/radios/etc.). Performs computer-related tasks as assigned, such as digital time reporting, online training, performance appraisal tasks and reading/acknowledgement of messages from the university/department.

Competency - Customer Service

Describe the specific job duties related to this competency - Greets customers promptly and courteously. Receive visitors and general public in a courteous, professional and helpful manner daily. Contact Residence Hall directors for any person requesting access without a University issued badge. Pays attention to person, and acknowledge personnel as they enter the office and ask questions to determine person's needs. Maintain a positive attitude and demeanor daily. Maintain excellent customer service skills to colleagues, students, staff and visitors daily. Knows the role of clients in the work environment.

Competency - Safety and Health Compliance

Describe the specific job duties related to this competency - Demonstrates an understanding of and maintains conditions that ensure a healthy and safe working environment. Makes sure equipment is working properly and report malfunctions of equipment as they occur. Adheres to University safety and health standards wearing appropriate issued personal protective equipment (PPE), supplies and materials. This includes (but not limited to) proper labeling of bottles and shelves, paper products on a pallet or shelf space in a neat and orderly fashion, cleaning cloths folded and stored neatly on shelves and soiled linen put away appropriately or returned to the appropriate location for laundering. Attends/completes departmentally assigned training as directed.

Posting Details

Posting Number - SPA01036P

Internal Posting Only - No

Time Limited Position - No

State Salary Range - $33,540 - $47,847

Internal Salary Range - $33,540 - $34,320

Open Date - 06/16/2026

Close Date - 07/06/2026

Open Until Filled - No