Account Executive, CEW
Crains Cleveland
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. Our products and cloud software help law enforcement agencies and other public safety organizations keep communities safe. Your Impact Axon Account Executives are responsible for selling TASER products and services to medium to large law enforcement agencies. This quota‑carrying, external field position requires the ability to articulate complex products, build and maintain senior‑level relationships, navigate customer agencies and procurement processes, and lead the Axon team to success. The position provides technical and administrative product information, demonstrations, and product training. What You’ll Do Location: Midwest (IL, IN, MI, OH, WI) – Travel up to 70% of the time Reports to: Director T1200 CEW Direct Reports: Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives Develop and maintain client relationships to ultimately drive revenue growth Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions Cultivate customer relationships and ensure effective service delivery to accounts Focus on customer satisfaction, know the customer’s business and workflows, develop a proper contact network within accounts Support execution of strategy at the account level Work with and bring in experts/specialists where required Oversee and know all account activities for your major City/County/State accounts Track customer activity in internal systems to execute on account strategy and identify additional opportunities May provide customer product training as necessary Accountable for individual expense budget management Own the account relationship and drive overall customer satisfaction for assigned accounts Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing What You Bring Minimum of 3+ years of demonstrated successful customer‑facing Software (SaaS/Cloud) Sales Experience Minimum of 3+ years experience managing a book of business Solution or consultative sales experience working within complex sales processes Data management experience using Salesforce (preferred) or similar CRM Strong understanding of virtualization and cloud Able to travel 70%+ (3–4 days a week on the road) including overnight travel Able to clearly and directly articulate complex solution offerings across technical and non‑technical audiences Startup experience and some vertical experience Law Enforcement/Public Safety experience Team player: collaborate with various team members regularly Ready to own & drive the territory Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, dental, vision plans Fitness programs Emotional & mental wellness support Learning & development programs Employee resource groups (ERGs) Snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at View email address on click.appcast.io or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email View email address on click.appcast.io. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to View email address on click.appcast.io. #J-18808-Ljbffr Crains Cleveland
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