Data Center Technician - Data Center Technician I

Data Center Technician I

As a Data Center Technician, you will be a primary resolver for your support team, skilled at troubleshooting and resolving complex hardware infrastructure issues. This role involves creating and maintaining documentation on technologies, passing knowledge to junior staff, and handling system administration tasks. You will work autonomously to resolve most support issues, execute small projects, and act as an initial escalation point for junior technicians.

Key Responsibilities

• Troubleshoot and resolve complex hardware infrastructure issues.
• Create and maintain documentation for supported technologies.
• Provide knowledge transfer and guidance to junior technicians.
• Perform basic to intermediate system administration tasks, potentially remotely.
• Automate tasks with scripts where necessary.
• Work independently to resolve support tickets and execute small projects.
• Act as an escalation point for the technical team.
• Innovate and make decisions, while also following direction with attention to detail.

Work Schedule

This contract position requires availability for one of the following shifts:

• Sunday - Wednesday (6:00 AM to 4:30 PM)
• Sunday - Wednesday (7:30 AM to 6:00 PM)
• Sunday - Wednesday (6:00 PM to 4:30 AM)
• Sunday - Wednesday (7:30 PM to 6:00 AM)
• Wednesday - Saturday (6:00 AM to 4:30 PM)
• Wednesday - Saturday (7:30 AM to 6:00 PM)
• Wednesday - Saturday (6:00 PM to 4:30 AM)
• Wednesday - Saturday (7:30 PM to 6:00 AM)

Compensation & Benefits

The pay rate for this position is between $20.00 and $26.00 per hour. Visa sponsorship is not available for this role.

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.