Lead Graphic Designer and Content Creator

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Position Description

Reporting to the Director of Marketing Services, the Graphic Designer and Content Creator will work to advance the creative direction of marketing by designing and executing print collateral and digital content aimed at increasing awareness, achieving program-specific enrollment targets, and highlighting the impact of Harvard Medical School's vast portfolio of master's, certificate, continuing, executive education, and online programs. This individual will be responsible for fulfilling a wide range of inbound graphic design and creative services requests made by other members of the marketing team and key stakeholders, including printed program brochures, digital ads, social media graphics, and infographics. They will be responsible for upholding the Harvard Medical School and Office for External Education brand standards. The Graphic Designer and Content Creator will also collaborate with the program marketing team on content creation and storytelling efforts that highlight the impact of our programs and offerings. This will include brainstorming, and producing graphics and digital content for social media, email, and web-based delivery. The Graphic Designer and Content Creator should have experience working in many mediums and designing for various platforms. The Graphic Designer and Content Creator must possess a passion for great storytelling for marketing, digital design innovation, and still and motion content creation. An ideal candidate will thrive in an entrepreneurial environment, is a highly-creative self-starter who is comfortable proposing new ideas and strategies, and can work both independently and collaboratively. This person must be open to iteration, feedback, and teamwork. Superior attention to detail and experience managing multiple priorities and projects is a must. About the Office for External Education: The Office for External Education is a highly entrepreneurial department within Harvard Medical School delivering a portfolio of innovative medical education opportunities, through live, online, and blended programming as well as digital, multimedia, and print resources, to a breadth of learners, including current and aspiring health care professionals; leaders at all levels within companies that serve the health care industry; and individuals seeking to live healthier lives. Since its inception in 2014, the Office for External Education has expanded in size and scope, with revenues approaching $100M in 2025 supported by a team of nearly 200 faculty and staff. Revenues are generated through B2B and B2C relationships, as well as grant and gift funding. Typical duties:

• Designs high-quality, impactful print and digital materials that communicate the value of Harvard Medical School education and drive program applications and enrollment.
• Initiates design concepts and creative kickoff meetings with marketing team members to support marketing asset production.
• Collaborates in content and storytelling brainstorms with marketing team members to identify new and different mediums for sharing learner testimonials, program impact stories, and interviews with faculty.
• Conceptualizes, produces, and edits engaging, short, and informal video content tailored for marketing campaigns and organic social media.
• Acts as brand steward ensuring compliance with the University's style guide in all designs.
• Utilizes project management software to organize and streamline the request process, keep stakeholders informed, manage the review process, and deliver projects and assets on time.
• Assists in managing relationships with external print vendors and contract designers; Responsible for sourcing quotes, negotiating prices, and discussing high-end options for print collateral.
• Provides quality customer service through project management, open and regular communication, feedback review process, and delivery.
• Stays abreast of creative trends, best practices, and competitive benchmarks in design.

Basic Qualifications

• 5 or more years of graphic design, digital content production, or relevant experience required. Higher education may count towards experience.

Additional Qualifications and Skills

• Bachelor's degree preferred.
• Proficiency in the Adobe Creative Suite.
• Skilled at creating a compelling visual concept that resonates with target audiences.
• Proven project management skills, deadline-driven, and experience in a fast-paced, cross-functional team environment. Experience with project management systems like Monday or Trello is a plus.
• Exceptional written, verbal, and interpersonal communication skills.
• Meticulous attention to detail, organized, and proactive.
• Demonstrated knowledge of video and audio editing, basic video production, and graphic design software to produce short-form video.
• Prior experience with email design and experience using a platform like Salesforce Marketing Cloud is a plus.

Additional Information

Cover letters are strongly encouraged as part of the application process. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! ( ?formID=16341e35-cbc6-4904-88a3-09b35763307e)

Work Format Details

This position is based in Boston, but the work may be done primarily remote. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.

Benefits

We invite you to visit Harvard's Total Rewards website ( to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Communications

Department Office Location

USA - MA - Boston

Job Code

405004 Comm Professional (N)

Work Format

Remote

Sub-Unit

-

Salary Grade

056

Department

External Education

Union

55 - Hvd Union Cler & Tech Workers

Time Status

Full-time

Pre-Employment Screening

Identity

Schedule

40 hrs. per week | Monday - Friday | 8:00 am - 5:00 pm

Commitment to Equity, Diversity, Inclusion, and Belonging

We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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