Sr Manager, Visual Merchandising Strategy

Job Overview At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth‑building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year‑round money coaches. That's how we're UNSTOPPABLE for our employees! This role is responsible for developing and executing retail visual merchandising strategies that drive customer engagement, sales performance, brand consistency, and operational excellence across the retail footprint. This leader serves as the bridge between merchandising, marketing, operations, and field teams to ensure visual standards, promotional initiatives, and customer experience strategies are effectively translated into scalable in‑store execution. The role combines strategic planning, visual merchandising leadership, project management, and cross‑functional partnership to create compelling retail environments that enhance the customer journey while supporting business objectives. Job Responsibilities Develop long‑term merchandising strategies, promotional roadmaps, visual standards, and retail experience initiatives Partner with Marketing, Operations, Product, Inventory, Store Design, and Field Leadership to align priorities and drive enterprise initiatives Analyze customer insights, identify experience opportunities, and enhance in‑store engagement and conversion Monitor KPIs, sales performance, execution metrics, customer feedback, and ROI of merchandising programs Coach direct reports, build organizational capability, succession planning, and performance management Oversee rollout execution, field communications, compliance reviews, and continuous process improvement Education and Work Experience Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required) Acceptable areas of study include Marketing, Advertising or related field (Preferred) 7-10 years Experience in Creative, Execution or Production Team management, Operations, Marketing or Advertising field (Preferred) 4-7 years Experience in Retail, US Wireless, Consumer Electronics or Technology (Preferred) Knowledge, Skills, and Abilities Agency Management (Required) Brand Management (Required) Budget Management (Required) Coaching (Required) Communication (Required) Cross‑Functional Project Management (Required) Give Feedback (Required) Inventory Management (Required) People Management (Required) Project Management (Required) Strategic Thinking (Required) Visual Merchandising (Required) At least 18 years of age Legally authorized to work in the United States Travel Travel Required: Yes DOT Regulated Position DOT Regulated Position: No Safety Sensitive Position: No Compensation Base Pay Range: $114,200 - $205,900 Corporate Bonus Target: 20% At T-Mobile, employees in non‑temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year‑end bonus based on company and/or individual performance and is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, please refer to the company website. Benefits Full and part‑time employees have access to the same benefits when eligible. We cover a wide range of benefits, including medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays (about 4 weeks for new full‑time employees and about 2.5 weeks for new part‑time employees annually), paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑ and long‑term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long‑term care insurance. Eligible employees also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs. Professional Growth At T-Mobile, the career path is designed to be a jungle gym of possibilities. We support employee growth in their careers and celebrate their successes. The opportunity to apply for this position reflects our values and invites you to invest in your professional development. Equal Employment Opportunity T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Accommodation Contact If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing View email address on click.appcast.io or calling View phone number on click.appcast.io. This contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests. #J-18808-Ljbffr T-MOBILE USA, Inc.