Automotive Service Advisor

Automotive Service AdvisorFred Anderson Automotive Group is looking for an Automotive Service Advisor for our Nissan of Asheville. We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process.The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success.What we have to offer:A culture of caring, belonging, and respect for everyoneManagers that people want to work withCareer growth and advancementLeadership development, innovative training and learning systemsCompetitive compensation plans401k retirement plans with company matchComprehensive health benefits packages, including telehealth and behavioral health servicesPaid employee referral, recognition, and bonus programsPaid time off, bereavement, and vacation benefitsIndustry leading maternity and paternity leaveEmployee discounts on parts, service, vehicle purchases, and local entertainmentWhat we are looking for:Individuals with friendly and outgoing personalitiesAbility to build rapport and follow up with guests throughout the service processPossess strong communication and organizational skillsAssist customers in maintaining vehicles according to manufacturer standardsPerform high-quality, professional, and knowledgeable presentation of needed repairs and maintenanceStrong focus on providing the highest level of customer service to our guestsLearn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standardsIndividuals with prior sales, customer service, or hospitality experienceValid driver's license with acceptable motor vehicle record is requiredHighschool diploma or equivalentWhy Automotive:Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be.Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities.Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.