Host/Hostess

Host/Hostess

If you thrive on greeting guests with a genuine smile, enthusiasm, and warmth upon their arrival, making them feel welcome, then this is the job for you. We are looking for enthusiastic, motivated, team-oriented individuals that want to join a company that has a culture of caring! Are you outgoing and do you have a track record of going the extra mile? Are you motivated and have the ability to work as a team? Do you want a flexible schedule and a fun, fast-paced environment? Do you want to be part of a company where you have real advancement opportunities?

What we offer:

• Flexible scheduling
• Teammate discount
• Supplemental medical, dental, vision, 401k
• Discounted supplemental benefits
• Eligibility for an Emergency Financial plan
• Discounts to theme parks, pet insurance, Legal and Identity Theft Insurance
• A family that supports YOUR personal and professional growth

You're good at:

• You think it's super fun to interact with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
• You ensure that if there is a wait time, you notify the guests of their wait time and enter their name into the computer seating system and issue a pager.
• You know how to operate the computer seating system.
• You understand the proper techniques of leading a guest to their table, seating, distributing the menus, and final words.
• You answer the phone and respond to questions concerning the menu, reservations, and the restaurant.
• You can address difficult situations and guest's complaints through AIM - Apologize, Investigate, and involve Management.
• You communicate clearly. You write well. You speak well. You can explain just about anything to anyone
• You prepare thoroughly and strive for perfection.
• You practice what you preach.
• You are guest-focused and like to multi-task.
• You want to be part of a team and create a fun whistle while you work.
• You are happy, trusting, passionate, and determined Never Settle!
• You can put yourself in the others person's shoes.

Education:

• High School (preferred)

Join Lazy Dog and be part of a culture of caring, great benefits, and continuous growth.