Mental Health Clerk (932)

Job Details: Job Location: Headstream Memorial BHC - Haskell, TX 79521, Position Type: Full Time, Education Level: High School/GED, Salary Range: $12.90 - $12.90 Hourly, Job Shift: 8-5 M-F, Job Category: Admin - Clerical, This position will serve as clerical support for the Mental Health Center(s).

Responsibilities

• Greeting consumers, answering phone calls, directing calls to appropriate staff members or taking messages, obtaining purchase orders, and purchasing supplies.
• Position will perform complex data entry and run reports from various computer programs.
• Position will schedule appointments for all center staff including the doctor and nurse and make reminder calls to all consumers one day prior to the appointment.
• Position will check individuals in, collect payments, complete financial information, get copies of all insurance cards, and do vitals; will make bank deposits as necessary.
• Position will forward subpoenas following the system dictated by the Director of Medical Records.
• Position requires initiative, excellent communication and organizational skills, and the ability to interact in a professional manner with a variety of staff members, consumers, family members, and community agencies.
• Position will serve as backup to the Medication Clerk or receptionist as needed.
• Other clerical duties may be assigned.
• Work is performed with minimal supervision within established guidelines, policies, and procedures.
• Must attend all appropriate meetings.
• HFC incorporates principles of trauma-informed care throughout the agency, emphasizing cultural sensitivity and a safe and respectful environment for all individuals served and staff.
• All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position.
• Reassignment is a condition of employment that may occur at the employer’s discretion. Your work location and hours could change based on program needs.

Qualifications

• Graduation from standard high school or equivalent.
• Must possess working knowledge of fax machine, personal computer, and copier.
• Experience with Windows software, Microsoft Word, and Microsoft Excel is preferred.
• Minimum typing speed of 40wpm.
• Must have valid driver’s license and be insurable to drive Center vehicles.
• Must pass and maintain all Center mandated trainings.

Knowledge, Skills, and Abilities

• Ability to read and proof correspondence, reports, computer printouts, etc.
• Excellent spelling and grammar.
• Ability to write memos, letters, various complex reports, miscellaneous documents.
• Ability to perform addition and subtraction.
• Ability to count money.
• Ability to complete financial assessments following procedure set out by DSHS.
• Ability to relate to verbal instructions, communicate in a courteous and effective fashion with co-workers, consumers and families, agencies and the public.
• Skilled in the use of personal and network computers, word processing, database, spreadsheet and office management software (Microsoft Office), SmartCare, familiarity with CARE.
• Ability to use copy machine, fax machine, computer and printer.
• Experience with pager, telephone, dictation/transcribing equipment.