Customer Support Representative

Job Description We are seeking a friendly and detail-oriented bilingual English + Spanish Customer Support Representative to join our team. In this role, you will assist customers by answering inquiries, resolving issues, and providing product/service support via phone and email. The ideal candidate is a strong communicator, problem-solver, and team player with a passion for delivering excellent customer experiences. Prior customer service experience is a plus. Benefits Evenings Off Mon-Fri Schedule Career Growth Opportunities Hands-on Training Ongoing Training Responsibilities Respond to customer inquiries via phone and email promptly and professionally Troubleshoot and resolve customer issues efficiently Identify and recommend products or services based on customer needs Upsell and cross-sell products to maximize revenue Process orders, returns, and exchanges accurately Maintain detailed records of customer interactions and sales activities Collaborate with internal teams to enhance customer satisfaction and sales performance Requirements Obtain insurance producers license within timeframe discussed Great attitude and high energy Teachable attitude Hunger for growth opportunities #J-18808-Ljbffr The Juris Agency