Customer Service Representative

Customer Service Representative

Pay:  $20.00/hour
Location:   Claremore, OK 74017
Shift:   Monday–Friday 7:30 AM – 4:30 PM (Schedule Subject to Change)
Job Type:   Full-Time
Job Order #: 123768

• Position Overview

We are seeking an experienced  Customer Service Representative to support manufacturing operations in Claremore. The  Customer Service Rep will work closely with customers, production teams, and internal departments to ensure accurate order processing and communication.

The ideal  Customer Service Rep has experience in the manufacturing industry, particularly within CNC environments, and is comfortable working with ERP systems and Excel.

• Required Experience & Skills

• Previous  customer service experience in a manufacturing environment required

• Experience working with  CNC machine operations or terminology preferred

• Proficiency in  ERP software systems

• Strong skills in  Microsoft Excel

• Excellent communication and organizational abilities

• Ability to manage multiple tasks in a fast-paced setting

• Essential Duties & Responsibilities

• Communicate with customers regarding orders, timelines, and updates

• Enter and manage orders using ERP systems

• Coordinate with production teams to ensure accurate scheduling

• Maintain accurate documentation and records

• Support internal departments with order tracking and reporting

• Provide professional and timely customer support

• Preferred Education

• Associate’s degree or related experience preferred

• Manufacturing or CNC industry background strongly preferred

Stand-By Personnel | Skilled Division