Warehouse Associate - *Sign-on bonus

Warehouse Technician

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As a Warehouse Technician, you will play a part in driving business operations forward by supporting fulfillment and shipping activities within our Authentication Center. This may include dock work, picking, packing, sorting, inventory control, folding and bagging. If you are a self-motivated individual who thrives in a fast-paced, production-driven, team environment, this could be the perfect match!

Preferred: Forklift Driver Duties (if applicable)

• Safely operate forklifts and other authorized material handling equipment to move inventory, supplies, and equipment throughout the Authentication Center.
• Load and unload trailers, verify shipments, and stage materials in designated areas.
• Work with external carriers to coordinate pickups and deliveries.
• Move and replenish materials for Fulfillment and other TRR departments to keep work flowing.
• Scan and record inventory movements accurately using a handheld device or warehouse system.
• Complete required equipment inspections and report damage, safety concerns, or maintenance needs.
• Keep dock areas, aisles, and storage locations clean, organized, and safe.
• Assist with other dock and warehouse tasks based on business needs.

Minimum Requirements:

• 6+ months of experience working in a warehouse production environment
• Ability to read and write in English and/or Spanish
• Proven ability to excel in a high-volume, repetitive, quota-driven environment
• Self-motivation and a drive to achieve results
• Exceptional attention to detail and organization skills
• Adaptability and openness to change
• Receptiveness to feedback to improve performance
• Ability to regularly lift and move up to 25 pounds
• Ability to stand for up to 10 hours at a time

Eligibility:

INBOUND - All Phoenix Receiving Merchandise Operations Specialists and Brand Specialist hires starting in October and November 2026OUTBOUND - All Phoenix Warehouse Techs and Outbound Quality Control Associates starting in October and November 2026Current team members noted above (plus Seniors) who are still employed and in good standing at the time of payout

1. Any documentation (initial, written, or final warning) issued in Q4 will disqualify you and 2. Must be in good standing (no written or final warning) at the time of payout*Sign-on bonus valued at $1000.The first installment will be valued at $500 and will be paid in the first pay period of January 2027The second installment will be valued at $500 and will be paid in the first pay period of April 2027Bonus is only payable if the employee is in good standing continuously through the date each payment is made. All amounts subject to applicable withholdings and deductions. *Actual dates of bonus payouts are determined by the pay period within which your start date and required completed months of employment occur. Please review TRR's standard payroll calendar to determine your bonus payout date.

Preferred Requirements:

• 6+ months of experience operating a forklift or other powered industrial truck in a warehouse or distribution environment
• Ability to complete TRR's required equipment training and maintain authorization to operate assigned equipment. Includes a certification every 3 years.
• Ability to perform equipment inspections, follow safety procedures, and promptly report hazards or damage
• Experience loading, unloading, staging, and moving materials in a high-volume warehouseExperience operating multiple types of powered industrial trucks or material handling equipment
• Experience using warehouse management systems and handheld scanners
• Experience with Mac OS and Google Suite

Compensation, Benefits, + Perks

• Hourly base pay + incentive pay based on performance/ quota targets achieved
• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid parental leave
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 9 Paid Holidays
• State of the art, climate-controlled warehouse facility

The expected hourly rate for this role is $16-$17.25. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categoriesincluding women's and men's fashion, fine jewelry and watches, art, and homein support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.