ER Unit Clerk

divh2Insight Hospital and Medical Center Chicago/h2pAt Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides patient care second to none!/ph3ER Unit Clerk/h3pThe ER Unit Clerk works as a team member with other ancillary personnel under the direction of the registered professional nurse to meet clerical needs for a specified population of patients. These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests./ppDuties and responsibilities include:/pulliMaintains the medical records of patients receiving care in the ER unit./liliProcesses all orders in a timely fashion using the appropriate systems and forms for the completion of this task./liliEnters consultation requests in a timely and accurate manner./liliChecks medical records every three hours to ensure that all orders have been noted and processed./liliEnsures that medical records contain adequate supplies of forms for use by members of the healthcare team./liliFiles laboratory results, radiology reports, operative reports, and other documents related to patient care in the medical record promptly./liliThins the medical record as needed according to policy, maintaining the confidentiality and integrity of the thinned portions of the medical record./liliEnsures that the medical record is maintained in good order during the hospital stay and that all forms are placed in the correct sections of the record./liliEnsures that all forms and multiple copies of forms contain the correct patient identification label./liliMaintains a supply of medical record packets so those charts for new patients may be prepared within ten (10) minutes of patient arrival on the unit./liliDismantles medical record and puts it into required order for sending to Health Information Management Department after patient discharge or expiration./liliServes as the hub of unit communication for the healthcare team./liliPages physicians and forwards responding calls as directed by the members of the healthcare team./liliAnswers the telephone promptly using appropriate telephone etiquette to project a professional caring attitude./liliAnswers patient call system promptly and conveys patient needs to the appropriate healthcare team member./liliNotifies the appropriate registered nurse when physicians arrive on the unit so that the nurse may join the physician for patient rounds./liliNotifies the resident and the registered nurse when newly admitted/transferred patients arrive on the unit./liliAssists the certified nursing assistant and environmental services in coordinating communication regarding discharges/transfers and cleaning of rooms in preparation for new admissions./liliCollects pagers/cell phones at the end of the shift and distributes them to oncoming staff members, recording which staff member has which pager/cell phone./liliUpdates and maintains the unit whiteboard with needed information while maintaining patient privacy and confidentiality./liliCommunicates with the oncoming clerical partner to keep them apprised of outstanding clerical issues. Updates required tracking logs and activity sheets for the nursing unit./liliUnder the direction of the registered professional nurse and other healthcare team members, performs all of the following activities as directed, based on the needs of the patient population and the ER unit./liliServes as the ER unit receptionist by greeting and directing individuals arriving in the patient care unit as needed./liliMaintains the fiscal integrity of the ER unit and hospital by ordering and using supplies appropriately./liliChecks current stock regularly to ensure supplies are available to meet unit needs./liliMaintains stock in an orderly manner to avoid damage to supplies before use./liliNotifies the clinical director of problems with obtaining supplies so that solutions may be put into effect promptly./liliAdditional duties and responsibilities include:/liliEnsuring that care is provided for all patients incorporating the attributes of careful nursing./liliTrustworthy collaboration/liliHealth education/liliPerfect skill in fostering safety and comfort/liliParticipatory authoritative management/liliCarries out other duties related to patient care and unit operations as assigned./li/ulpRequired knowledge, skills, and abilities include:/pulliA high-school diploma is required./liliPrevious ER unit secretary experience preferred./liliComputer experience preferred./liliFamiliarity with medical terminology is preferred./liliAbility to concentrate on job duties amid many distractions required./liliAbility to maintain a high degree of accuracy in all work duties as required./li/ulpBenefits include:/pulliPaid sick time - effective 90 days after employment/liliPaid vacation time - effective 90 days after employment/liliHealth, vision dental benefits - eligible at 30 days, following the 1st of the following month/liliShort and long-term disability and basic life insurance - after 30 days of employment/li/ulpInsight is an equal opportunity employer and values workplace diversity!/p/div