Service Porter

Job Title: Lot Porter

Department: Service

Supervisor: Service Manager

Summary Description

Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested.

Duties and Responsibilities

• Provide prompt, dependable, high quality service to internal and external customers.
• Maintain the highest level of customer satisfaction.
• Maintain clean, efficient work areas and service facility, including company property such as work trucks and trailers.
• Transferring units in and out of the Service Department.
• Forklift operations.
• Washing/Detailing all units.
• Unloading new units off freight trucks.
• Assembly and PDI of new units.
• Maintaining the entire lot.
• Perform other related duties as assigned or requested.

Supervisory Responsibilities

• None

Qualifications & Job Requirements

• Must have 2+ years of motorcycle experience.
• Capable of pushing and loading motorcycles.
• High school diploma or equivalent.
• Valid driver’s license and motorcycle endorsement. 
• Clean driving record.
• Knowledge and experience with sales of Harley-Davidson motorcycles and other products and services sold by the dealership, or the demonstrated ability to quickly learn them.
• Passion for the motorcycling lifestyle and riding community.
• Attention to detail. 
• High energy level needed.
• Maintain a positive attitude and relationship with all other employees.
• Ability to work a flexible schedule including weekends, Holidays, and evenings.
• Proficient in meeting deadlines on a timely manner.

Physical Demands

• Requires the use of both hands.
• Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
• Requires the ability to balance and push an 800+lb motorcycle. 

Benefits: 

Employee discounts. 

Paid training.

401k (subject to completion of the introductory period and other eligibility requirements).

Medical, dental, and vision insurance.

Short- and long-term disability.

Accident, critical illness, and cancer insurance.

Voluntary term life insurance.

Flexible spending account access. 

Legal shield and identity theft shield. 

Employee assistance program. 

Paid vacation time (after the first year of employment, full time employees accrue vacation hours – ranges from 40 hours/year up to 120 hours/year based on years of employment). 

Paid sick leave (all employees earn 1 hour of paid sick leave for every 40 hours worked in compliance with the applicable state paid sick leave law).

Paid holidays (based on dealership’s observed holiday policy).

Paid bereavement leave.

Opportunities for advancement. 

All subject to eligibility requirements of the applicable benefit plan.

Working Conditions

• The noise level in the work environment is usually loud.
• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles.
• Frequently works near moving mechanical parts.