General Manager

As a SONIC Drive‑In restaurant General Manager, you will be involved in training and supporting drive‑in restaurant employees, ensuring that food is delivered in a clean, safe, and efficient manner and our customers have an excellent experience. Responsibilities Manages, trains, monitors and coaches Crew/Team members, Carhops and Skating Carhops Directs and assigns drive‑in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive‑in employee handbook, policies and practices Performs restaurant opening and/or closing duties Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost‑control procedures Completes and maintains all drive‑in restaurant employment‑related records and payroll records Reinforces a customer‑service mentality and ensures all employees are focused on serving the customer at all times Immediately and respectfully resolves guest requests, reports complaints to the immediate supervisor and assists in resolving such complaints Interviews and hires restaurant crew and management team members to achieve proper staffing levels Prepares all necessary operational reports and develops appropriate action plans to resolve unfavorable financial and/or sales trends Develops and implements a marketing plan Requirements High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields preferred Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays Knowledge of recruiting, interviewing and selection practices Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations Leadership and supervisory practices and skills; effective verbal and written communication skills Basic accounting and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi‑task and successfully solve problems Problem‑solving, decision‑making and conflict‑resolution skills Willingness to abide by the appearance, uniform and hygiene standards at SONIC SONIC and its independent franchise owners are Equal Opportunity Employers. #J-18808-Ljbffr