Customer Service Representative - State Farm Agent Team Member

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Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: Our agency opened in 2017 and has grown into a team of 14. I began my career as a State Farm team member and spent five years learning the business before opening my own agency, which gave me a strong foundation for building a successful and supportive team.

I'm a graduate of Northern Arizona University and fun fact, I'm an identical twin. I'm also happily married and the proud parent of three wonderful children. Family is a huge part of my life and influences the culture we've built within our office.

Our agency is very involved with local schools in the community. Every Friday, our office provides donuts for students, and we support and adopt school classes during Christmas. We also help with school field trips and participate in many school activities throughout the year.

For our team, we offer a four-day work week, flexible scheduling, team events, free snacks in the office, a 401(k), health benefits, and licensing paid up front.

Our culture is very team-first, with a sports-style approach to goals and teamwork. When the team meets goals, members can earn trips and other rewards. We're looking for someone who is motivated, goal-driven, detail-oriented, well-spoken, and eager to grow as part of a collaborative and supportive team.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Nick Fransioli - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $60,000.00 - $80,000.00 per year


We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Nick Fransioli - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Colorado Springs, CO.
• I am a proud graduate of Norther Arizona University .
• We currently have 4 team members at our agency.
• Additional languages spoken: Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.