Senior Specialist, Client Operations

We're seeking a future team member for the role of Senior Specialist, Client Operations, to join our Client Service team . This role is located in Berwyn, Pnnsylvania In this role, you'll make an impact in the following ways: Works with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY Mellon. Supports clients in addressing and resolving complex operational and technical issues and ensuring requests are executed. Applies advanced problem-solving skills, judgement, and experience to analyze information and deliver high quality service to a specialized client base. Proactively assists clients in reviewing potential business needs, resolves complex or non-routine client issues, and contributes to process improvements. To be successful in this role, we're seeking the following: Bachelors degree or the equivalent combination of education and experience is required. 5-7 years of total work experience preferred. Experience in an operational area and/or client services preferred. In-depth knowledge of client issues, BNY Mellon products and services, and ability to contribute to business development efforts. No direct reports; provides guidance to less experienced team members. #J-18808-Ljbffr BNY Mellon