IT Support Specialist

Overview Pay : $24 - $28/hour Location : Clarksville, TN Hours : Monday - Friday 8:00am - 4:30pm Chord Specialty Dental Partners, a leading provider of pediatric and orthodontic dental care, has a full-time career opportunity available for an IT Support Specialist! As an IT Support Specialist, you\'ll play a a crucial role in supporting IT operations throughout our Home Support Office and Dental Offices. You will collaborate with various teams to ensure seamless technology integration. Responsibilities Provide general IT support to employees working in corporate office and in clinics Assisting in routine IT scheduled tasks Documentation of the IT environment and various operational processes Maintaining IT Equipment Inventory including scheduling repairs, tracking devices, and ensuring sufficient supply Employee onboarding / off-boarding utilizing central management platforms to plan for equipment repair and refresh Assisting IT management with ongoing projects and maintenance needs Oversee and participate in the setup of new locations Be diligent in protecting PHI as it relates to HIPAA Standards in IT Interfacing directly with the end-users for training, support, and guidance in all things IT Support RingCentral telephone system. Qualifications Preferred degree in MIS, Computer Science, or other related fields 2+ Years of progressive experience in tech support Technical knowledge and experience with Windows OS, Azure, anti-virus, patching, and O365 Suite Experience supporting medical or dental software is preferred Ability and willingness to travel to clinics and surgery centers as needed, including occasional overnight stays ITSM experience required What We Offer Medical/Dental/Vision Insurance 401(k) with company match Generous paid time off (PTO) policy Company paid holidays Employer-paid Group Term Life Insurance Short-Term and Long-Term Disability Insurance Who We Are At Chord Specialty Dental Partners, our goal is for every employee to cultivate a fulfilling career. From serving patients in one of our many multi-specialty dental practices to serving our Home Office based out of Nashville, TN- we have something for everyone. We\u2019re always looking for talented, driven individuals who have a desire to make an impact.

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