Host

Job Description

Job Description

Job Title: Host (TCG)

Classification: Non-Exempt

Role Description

Dallas Country Club is currently seeking qualified individuals for full-time or part-time Host positions at the Turtle Creek Grill. DCC, founded in 1896, is the most exclusive and prestigious private club in the area and we pride ourselves on hiring the best of the best.

Key Responsibilities

• Greet Members/Guest by name, if possible. 
• Make sure all menus are wiped down, free of spots or stains, and complete.
• Make sure entry doors are clean, free of debris and inviting.
• Check reservation book for the day/night’s reservations.
• Check with the manager to ensure there are no large or private parties you do not know about.
• Help manage the flow of the restaurant with table seating and member satisfaction
  Plan out the seating chart and organize the reservations (planning is everything when running an effective host stand).
• Greet guests, escorts them to their table, pull seats out for the ladies, and present menus.
• Make sure the server is aware they have been sat.
• Keep the counts for individual server so things come out fair at the end of the night.
• Keep in constant contact with the servers and the kitchen staff.
• Say bye to all the guests.
• Manage To- Go Orders when needed.
• Know the full menu and stay up to date on menu changes.
• Keep up to date on cover counts.
• Send cover count email each day before close.
• Keep daily event list.

The ideal candidate will have the following experience, skills, and knowledge:

• High school diploma or equivalent preferred.
• Restaurant experience is a plus.
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Must show professionalism.
• Must be able to read menus.
• Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance.
• Must be able to clearly communicate Guests' needs to servers, Managers, etc.
• Ability to work effectively within a team
• Ability to effectively communicate on the telephone.
• Experience working Excel, Microsoft Word, and Apps.
• Multitasking emails/phone/Ipad.

The ideal candidate will have the following competencies and qualities:

• Physical requirement, being able to lift or move objects up to 25lbs. 
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Must have a great attitude.
• Must have strong interpersonal and problem-solving skills.
• A desire to help where needed and work as part of a team.
• Passion for providing extraordinary service
• The ability to thrive in a fast-paced environment

Dallas Country Club is an Equal Opportunity Employer that does not discriminate based on sex (including gender identity, pregnancy, childbirth, or related medical conditions), gender, race, religion, ethnicity, national origin, political affiliation, citizenship status, physical or mental disability, genetic information, marital status, age, sexual orientation, military service, veteran status, or any other status protected by federal, state, or local laws. The company's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.