Head AI Strategy & Governance

Head Of AI Strategy & Governance

The head of AI strategy & governance will lead the organization's efforts to mature how AI will be used, governed, and adopted across all business functions. Reporting directly to the CIDO, you will shape enterprise AI strategy, lead governance through the AI council, drive organizational adoption, and manage the central hub for information on AI projects, tools, and resources.

In addition to setting direction and driving adoption, you are expected to champion operational excellence in delivery—ensuring AI initiatives are executed efficiently and deliver measurable value. This includes centralizing delivery standards, formalizing feedback loops between pilots and scaled deployments, and helping teams focus resources on the highest‑impact opportunities, particularly in a tight‑margin environment.

Key responsibilities:

• AI strategy and roadmap
• AI council leadership
• Cross-functional coordination
• AI hub ownership
• Evangelism, education, and adoption
• Measuring and reporting impact

Professional experience/qualifications:

• 10+ years of experience in technology strategy, digital transformation, or enterprise change roles, with at least 3–5 years focused on AI or data-driven initiatives.
• Proven ability to set and execute strategy in matrixed organizations, influencing senior leaders and stakeholders without direct authority.
• Experience developing and operationalizing enterprise strategies, including roadmaps, operating models, and governance frameworks.
• Strong understanding of AI technologies, agentic AI, and productivity tools (e.g., Copilot, ChatGPT), with the ability to translate technical concepts into business impact.
• Demonstrated success driving change management, adoption, and organizational readiness at scale.
• Excellent communication and storytelling skills, with experience engaging executive audiences and broad employee groups.
• Highly self-motivated, organized, and able to manage multiple priorities independently in a fast-moving environment. Demonstrates strong follow-through, attention to detail, and comfort operating with minimal direction.
• Bachelor's degree required; Master's degree or equivalent experience in business, technology, or related fields preferred.

In accordance with the pay transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $245,000.00-$340,000.00.

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club support center in Marlborough, MA and Monday and Friday are remote days.

We recognize the growing role of AI tools, including chatgpt, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.