Quality Control Specialist

Job Description
Job TitleQuality Control SpecialistJob PurposeResponsible for executing quality control
activities, ensuring adherence to defined quality standards, identifying process gaps, and
driving continuous improvement initiatives. The role independently handles quality reviews,
audits, reporting, and stakeholder communication while supporting business quality
objectives.Key ResponsibilitiesQuality Monitoring & EvaluationPerform quality audits and
evaluations on assigned processes, transactions, or products.Ensure compliance with
organizational policies, procedures, and customer requirements.Identify quality issues,
defects, and process deviations.Analysis & ReportingAnalyze quality trends and
metrics.Prepare daily, weekly, and monthly quality reports.Present findings and
recommendations to leadership and stakeholders.Maintain accurate quality documentation
and audit records.Process ImprovementConduct root cause analysis for quality
failures.Recommend and implement corrective and preventive actions (CAPA).Support
continuous improvement projects to enhance quality performance.Stakeholder
ManagementWork closely with Operations, Training, and Process Excellence
teams.Provide quality feedback and coaching to team members.Escalate critical quality
risks and compliance concerns in a timely manner.Compliance & GovernanceEnsure
adherence to internal controls, regulatory requirements, and quality standards.Participate in
internal and external audits.Support policy and procedure updates as required.Required
QualificationsBachelor's degree in any discipline.3-6 years of experience in Quality Control,
Quality Assurance, Audit, or Process Excellence.Experience in quality frameworks,
compliance reviews, and performance measurement.Skills RequiredQuality auditing and
monitoringRoot Cause Analysis (RCA)Data analysis and reportingMS Excel and
PowerPointProblem-solving and decision-makingStakeholder managementExcellent verbal
and written communicationAttention to detailPreferred CertificationsLean Six Sigma Green
BeltISO 9001 Internal AuditorQuality Management CertificationsKey Performance
Indicators (KPIs)Quality score achievementAudit accuracyDefect/error reductionTimely
completion of auditsCorrective action closure rateCompliance adherence rate