Research Scheduler

Research Scheduler

San Antonio, United States of America | Full time | Office-based

The Scheduler will schedule all routine and non-routine medical services with various local healthcare providers for an assigned patient population. In addition, the Scheduler will perform a variety of receptionist, clerical, record keeping and miscellaneous duties in support and care of services provided in an outpatient or inpatient medical setting.

Essential Duties and Responsibilities

• Daily confirmation of all on-site clinic and off-site appointments.
• Receive, screen and coordinate telephone calls from healthcare providers.
• Assist with maintaining and updating all provider addresses and phone numbers
• Receive incoming correspondence and review/forward to appropriate staff.
• Perform a variety of administrative duties including but not limited to answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.
• Provide excellent customer service to all internal and external customers.
• Obtain patient information at the time of admission and assist in filling out forms, relevant documents, and case histories.
• Make and distribute daily schedules for doctors and staff.
• Maintain and update physician and patient data.
• Manage the front desk operations.
• Other duties as assigned.

Required Education and Experience

• High School Diploma or GED
• Associate Degree and/or certificate program preferred
• Three years of medical clinic administrative or medical scheduling experience preferred

Why Join Us?

At NEXT Oncology (an Avacare Business), you'll be part of a mission-driven team that values collaboration, precision, and patient safety. Our IDS team is known for its supportive culture, strong communication, and commitment to excellence in clinical research.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.