Inventory and Warehouse Manager

Job Description

Job Description

We are looking for an experienced Inventory and Warehouse Manager to lead day-to-day fulfillment and inventory operations in Jacksonville, Florida. This fully onsite contract opportunity with permanent potential is ideal for someone who can balance team leadership, order accuracy, and process improvement in a fast-paced warehouse setting. The person in this role will oversee shipping workflows, maintain reliable inventory controls, and help ensure customers receive accurate and timely orders.

Responsibilities:
• Direct daily warehouse activities by coordinating order picking, packing, and outbound shipping while guiding the fulfillment team through changing priorities.
• Oversee order processing across multiple online storefronts and ensure transactions move correctly through platforms such as Shopify, ShipStation, Inksoft, and Printavo.
• Set daily staffing priorities, assign work, and keep shipments on schedule so orders are completed before carrier cutoff times.
• Train warehouse personnel on packing expectations, scanning procedures, shipping tools, and inventory handling practices that support accuracy.
• Maintain organized stock locations, picking areas, and product records to support efficient fulfillment and dependable inventory visibility.
• Conduct cycle counts and full physical inventory reviews, investigate variances, and correct issues involving oversold items, negative balances, or mismatched stock records.
• Manage SKU, UPC, barcode, and product mapping data to improve scanning accuracy and strengthen order verification processes.
• Handle customer-facing order concerns by addressing shipment questions, product availability issues, damaged or missing items, and return or replacement requests.
• Prepare operational updates and reporting, including shipment volume, inventory summaries, size-run details, returns tracking, and fulfillment status reports.
• Troubleshoot warehouse hardware and shipping tools, including label printers, barcode scanners, scales, print queues, and related software, while identifying workflow improvements that reduce errors and increase accountability.• 7+ years of experience in warehouse, fulfillment, or inventory management roles within a high-volume operation.
• Demonstrated background leading warehouse staff and coordinating daily distribution or shipping activities.
• Hands-on experience with Shopify and familiarity with fulfillment or shipping platforms such as ShipStation, Inksoft, Printavo, or similar systems.
• Strong knowledge of inventory audits, physical counts, reconciliation practices, and warehouse inventory control methods.
• Proficiency in Excel or Google Sheets for maintaining inventory records, analyzing stock data, and preparing operational reports.
• Experience supporting shipping documentation, order tracking, returns processing, and customer service issue resolution.
• Ability to work onsite in a warehouse environment and manage multiple priorities with strong attention to detail and follow-through.