Associate
American Federal Bank
Associate
Start a challenging and rewarding career with American Federal, a financially strong, employee-owned community bank offering top-tier benefits, paid time off, an exciting work environment, and more!
American Federal Bank is actively seeking a self-motivated and relational team player to join its Fargo Downtown Sales Office. This full-time benefited position is an integral part of the Sales Office support and service team, is customer service focused and provides a wide range of duties.
Essential Roles & Responsibilities
- Provide exceptional customer service
- Build long-term, personal relationships to meet client needs
- Complete deposit, loan, and cash-handling transactions
- May assist with account opening and delivery of deposit and consumer loan products and services
- May provide administrative support related to loan processing, documentation, and account maintenance
- Solutions focused in assisting clients with questions and resolving problems as they arise
- Identify sales opportunities and referrals to Sales Bankers and Registered Representatives
- Support and service of consumer and business relationships
- Maintain operational accuracy and compliance within established bank policies and procedures and applicable governmental regulatory laws, regulations, and reporting requirements
Essential Qualifications
Experience and Knowledge
- High school diploma or equivalent required; associate degree in business, finance, accounting, or related field preferred
- Previous banking, financial services, or customer-facing retail experience preferred
- Excellent customer relations, interpersonal, communication, organizational, delegation, and team player skills
- Ability to learn and maintain knowledge of the rules, regulations, policies, and procedures governing Consumer, Mortgage and Ag and Business lending
Skills and Abilities
- Personal computer skills, including Microsoft Word and Excel
- Self-directed learner with demonstrated initiative, interest, and ability to learn and maintain skills and knowledge of operating and regulatory systems
- Organization and management of multiple requests and priorities
- Commitment to American Federal values, including honesty, integrity, and trustworthiness
Member FDIC Equal Opportunity/Affirmative Action Employer Including Protected Veterans and Individuals with Disabilities
Come work for an industry-leading financial services provider that invests in its employees and discover the employee-owned difference. Apply today!
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