Escrow Assistant

Job Description The Escrow Assistant is responsible for supporting the Escrow Department by assisting with customer service, pre-closings, closings, issuing title policies, preparation, recording of documents and other administrative duties. Opening orders, input closing statements from a worksheet prepared by the most talented Escrow Officers in the industry. Prepare for closings and handle the complete disbursement and follow up of all escrow transactions. Communicate requirements and other information to clients including title exceptions. Identify earnest money agreements as they relate to closing and expedite relevant actions. Prepare all documents required for transactions. Perform preliminary/basic escrow functions, prepare and coordinate the issuance of buyer/seller letters. Orders certifications, payoffs, final bills, etc., as needed. Enter fees, serve as back-up support for Escrow Officer(s), and administrative duties as required. Qualifications Must have a high school diploma or general education diploma (GED). Must have a minimum of 1-year industry experience performing escrow and title duties. Demonstrated analytical and problem‑solving skills to support quality service delivery. Experience using the MS Office suite and industry software. RamQuest preferred. Strong ability to multi‑task; able to work within a fast‑moving environment; demonstrated resourcefulness in setting priorities. Notary preferred. Demonstrated ability to collaborate and influence outcomes through effective written and verbal communication skills. Proven customer service experience delivered to a diverse audience. EEO Statement All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr L. K. Jordan & Associates