Process Impact Lead - Product, User & Platform Support
Capital One
A financial services company is looking for a Senior Associate in Product, User and Platform Support. This role involves leading process improvements, collaborating with various teams, and utilizing analytics to ensure process efficiency. Applicants should have a High School Diploma and significant experience with Business Process Management and tools like Google Suite and Microsoft Office. The position is based in Charlotte, NC, offering a competitive salary and comprehensive benefits. #J-18808-Ljbffr Capital One
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Process Impact Lead - Product, User & Platform Support in Charlotte, NC vacancy
$80.8k - $92.2k
Senior Associate - Product, User and Platform Support, Product Operations As a Process Manager at Capital One, you will be part of... ...role in delivering processes that impact the company’s bottom line. In... .... General Responsibilities Leading and owning oversight of smaller...PlatformFull timePart timeWork at officeLocal areaImmediate start$81.7k - $93.3k
...results that have a direct impact on the company’s bottom... ...Key Responsibilities Support and serve as Subject... ...Maintain and monitor user requests daily for our... ...customers on specific processes they manage. Provide support... ...in delivering platform updates and enhancements...PlatformWork at officeLocal area$85.04k - $162.55k
...through highly competitive products, exceptional service and... ...makes us special and impactful. We are proud to support active-duty military spouses... ...Legal, Experiences, Digital platforms, etc.). Works with... ...: USAA has an effective process for assessing market data...PlatformH1bWork at officeRemote workRelocation packageFlexible hoursUSAA
Charlotte, NC5 days ago- ...initiatives with broad impact and large-scale... ...Office, supporting operations,... ...optimizing technology platforms that enable... ...stakeholders to improve processes, enable data-... ...you will: • Lead complex, large-... ..., features, user stories,... ...collaboration with product and technology...PlatformWork experience placementWork at office
Artech
Charlotte, NC4 days ago $115k - $130k
Product Manager - Enterprise Restaurant... ...Commerce Platform About Tillster... ...enterprise platform supports multi-location... ...administration ● User permissions ●... ...usability ● Lead discovery sessions... ...deliver high-impact platform capabilities... ...The Interview Process Recruiter...PlatformFull timePart timeImmediate startVisa sponsorship- ...Job Title: LoanIQ Production Support Specialist Location: Charlotte, NC Duration: 6+ month contract... ...Description Provide technical support and guidance to users and stakeholders regarding the Loan IQ platform. Troubleshoot complex LoanIQ system issues....PlatformContract workRemote work
My3Tech Inc
Charlotte, NC1 day ago $104.4k - $140k
...S2P System & Process Lead We're on a procurement transformation... ...within the Coupa platform, enhancing user experience and operational... .... Demonstrated experience supporting or managing Coupa Business... ...opportunity to make a lasting impact, we want to hear from you....PlatformHourly payPermanent employmentTemporary workWork experience placementH1bFlexible hours- JOB SUMMARY The IT Product Specialist (Vice... ...offerings, and ensuring user "pain points" are... .... You will support the design and development... ...with the Actimize platform, Star Compliance,... ...focus on highest-impact items for customer... ...to guide testing processes. Advise on the...PlatformWork at officeLocal areaWork from home
- ...Product Implementation Specialist Step into... ...skills to lead complex implementations... ...client onboarding process, ensuring smooth transitions... ...the Chase banking platform. Your... ...Enhance project support processes and optimize... ...technologies that impact business. Developing...PlatformFlexible hours
Chase
Charlotte, NC8 days ago - ...technology development process. They should... ...stakeholder support. Collaborate with... ...technical, and user interface designs... ...various technology platforms. Contribute to... ..., and risk and production capacity - this... ...Opportunity to lead and contribute to impactful Liquidity reporting...PlatformWork at office
$100k - $120k
...Senior Business Process Lead Financials The Senior Business... ...with the IT ERP Product & Delivery organization... ...business-related requests, platform roadmap, solution... ...does not own production support, system administration... ...needs, reporting impacts, and data integrity considerations...PlatformWork at office$87k - $140k
...Integrated Agent Desktop (IAD) product is modernizing how... ...-critical role that supports predictable, high-quality... ...testing coordination, user feedback analysis, and... ...this role, you will: Lead support functions or... ...application or interview process, visit Disability Inclusion...Work experience placementWork at officeWells Fargo
Charlotte, NC18 hours ago- ...divh2Business Process Transformation... ...stakeholders to lead and manage business... ...the finished product meets the needs... ...standards, and supports strong... ...process intelligence platforms) to accelerate... ...understand end-to-end impacts and address... ...integration and user acceptance...PlatformWork at officeRemote workVisa sponsorshipWork visaFlexible hours
$85k - $103k
...advancing sustainable impact and empowering... ...day. As a leading water... ...provide operational support and continuous... ...the SAP CPQ platform. You collaborate... ...of contact for users Configure and... ...improvement of quoting processes Additional... ...Master or Product Owner experience...PlatformWork at officeFlexible hoursXylem
Charlotte, NC1 day ago$65 per hour
...an experienced nCino Production Support Specialist to support... ...stabilize commercial lending platforms within a large... ...with business users, product teams, and technology... ...production support processes. Support and... ...ManpowerGroup® (NYSE: MAN), the leading global workforce...PlatformHourly payFull timeContract workExperis/Manpower Group
Charlotte, NC2 days ago$96k - $145k
...change. To support our double-digit... ...requirements gathering, process documentation,... ..., finance, product distribution,... ..., and personas impacted Identifies... ...Supports Technical Leads, Developers and... ...references for users by writing and... ...Experience Platform, Business Analyst...PlatformWork at officeImmediate start- ...Product Owner We are looking for a Product Owner (PO) to maximize product value by managing the backlog, define user stories, and align development with customer needs and company goals. As a key Agile team member, you will prioritize features, bridge communication...
Staffing the Universe
Charlotte, NC13 days ago - ...how data and metrics can support long term strategy and... ...consultation with users to specify/design/develop... ...knowledge of business processes and systems to ensure efficient... ...up or down), the impact of specific actions on... ...Expertise in Microsoft Power Platform (Power BI, Power Apps,...PlatformWork experience placementRemote workVisa sponsorshipRelocation package
Duke Energy
Charlotte, NC18 hours ago $45k - $55k
...perfect for our IT End User Support position! Your... ...possible). Document processes and create training... ...and have a measurable impact! When you're good at what... ...device management platforms (Samsung Knox, Intune)... ...interest in taking on lead or supervisory responsibilities...PlatformMorris-Jenkins
Charlotte, NC4 days ago$68.25 per hour
...BCforward is a leading global IT consulting... ...providing services and support to Fortune 500 and... ...Market Risk platforms. The ideal candidate... ...strong experience in production support, SQL, and... ..., resolve user queries, and improve... ...data feeds and batch processes, including alerting...PlatformContract workBCforward
Charlotte, NC2 days ago- ...Production Support Production Support Contract: 2 years... ...individual will need to lead discussions and collaboration... ...Windows / Linux based platforms Sound Database... ...initiatives with broad impact and large-scale planning... ...manage initiatives involving process improvements...PlatformContract workWork experience placement
Syntricate Technologies
Charlotte, NC1 day ago $85k - $100k
...Sourcing & Procurement Process Improvement Lead to help improve how... ...works.This is a high-impact continuous improvement... ...system adoption, and support more consistent... ...dashboards, trackers, and productivity solutions.Improve data... ....Train and support users on Sourcing and Procurement...Remote workFlexible hours- ...to join our team as an L2/L3 Production Support Analyst Developer. This role... ...long term fixes to improve platform stability. Responsibilities... ...troubleshooting, supporting batch processing, job monitoring, and data... ...communication with business users and project teams, and...Platform
$45 - $50 per hour
...Systems Consultant to support Financial Crimes Risk... ...ability to analyze business processes while supporting... ...solutions. Perform Product Owner responsibilities... .... Execute User Acceptance Testing (UAT... ...and data visualization platforms. Experience improving...PlatformWork at officeStrategic Staffing Solutions
Charlotte, NC18 hours ago- NA Product Manager, Loyalty & Customer ExperienceSkip... ...building a modern loyalty platform that connects customer... ...but for **outcomes and impact**.**Own Value Delivery... ...measurable outcomes.* Support test-and-learn approaches... ..., and expected ROI.* Lead alignment across teams...PlatformTemporary work
- ...Overview Our client, a leading organization in... ...be part of the IT support department... ...the Customer Facing Platform Technology (CFPT)... ...research potential production incidents, ensuring minimal impact on services. Respond... ...understanding of ITIL/ITSM processes and certifications...PlatformWeekly payFlexible hoursShift work3 days per week
$30 - $33 per hour
...Job Title: Production Support Location: Charlotte, NC (On-site) Employment... ..., and ensuring minimal impact to customers. The position sits... ...with application teams, platform subject matter experts, and... ...Support and troubleshoot batch processing and scheduling issues using...PlatformContract workApex Systems
Charlotte, NC1 day ago- ...to provide expert support in communications,... ...Consultant to support a leading Fortune 100 client... ...new behaviors, processes and/or digital... ...support awareness and user adoption of... ...social collaboration platforms (e.g., Yammer) and... ...talented team on high-impact projects. Remote...PlatformRemote jobFull timeWork at office
$73.99k - $108.78k
...scaling the SevenRooms platform by empowering... ...business growth while supporting long‑term success... ...Customer Success, Product, Marketing, and... ...to customer goals Lead customer... ...in order to make impactful decisions that display... ...for our range of users—from Dashers to merchant...PlatformHourly payContract workWork at officeLocal areaFlexible hours- ...seeking a Business/Product Analyst - AI... ...Business Analyst to support the development and... ...Banker Insights AI Platform within the Corporate... ...to deliver high-impact AI-driven... ...document extraction, processing, and generation... ...requirements Facilitate user story workshops,...Platform
The Judge Group
Charlotte, NC1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Process Impact Lead - Product, User & Platform Support. Be the first to apply!
Related searches
- process lead Charlotte, NC
- director of digital platform Charlotte, NC
- digital platform specialist Charlotte, NC
- platform product manager Charlotte, NC
- platform manager Charlotte, NC
- confidential administrative support Charlotte, NC
- peer support Charlotte, NC
- onsite support Charlotte, NC
- support services Charlotte, NC
- director operations support Charlotte, NC