Senior Customer Service Lead - Inbound (Hybrid)
Initial Therapeutics, Inc.
Initial Therapeutics, Inc. is seeking a Customer Service Team Lead in Durham, North Carolina. This role provides expert administrative and operational support within the customer service team and ensures high-quality service delivery. The Customer Service Team Lead is responsible for resolving complex service requests, mentoring team members, and improving processes. A bachelor’s degree and 5+ years of experience in customer service are strongly preferred. The position offers a flexible work arrangement with a combination of remote and on-site work. #J-18808-Ljbffr Initial Therapeutics, Inc.
Vacancy posted 2 days ago
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