Contact Tracing Supervisor: Lead 15-25 Agents
Mass Markets
Mass Markets is seeking a Contact Tracing Supervisor to lead a 15–25‑person team in a fast‑paced contact center environment. This role requires daily onsite presence and focuses on coaching staff, monitoring metrics, and ensuring client and regulatory compliance. You will drive a culture of accountability, collaborate with QA, IT, training and recruiting, and manage scheduling, payroll, and performance improvements across the team. #J-18808-Ljbffr Mass Markets
Vacancy posted 2 days ago
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