Network Operations Engineer - Fully Onsite in Columbia, SC - Only Permanenet Residents can apply

Will close to submissions on 9/1 at 5:00PM EST.
Interview Process: 2 rounds, virtual
Duration of the Contract: 6 months
Possibility for Extension: Yes
Work Location: Role is fully onsite
Candidate location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.

Daily Duties / Responsibilities:

• Network Operations and Infrastructure Support
  Monitor, maintain, and support enterprise wired and wireless network infrastructure, including switching, routing, and connectivity services across campus environments to ensure availability, reliability, and performance. Perform field installation and deployment of network equipment, including configuring, racking, stacking, cabling, and testing switches.
• Incident Response and Problem Resolution
  Diagnose, troubleshoot, and resolve network issues through monitoring, analysis, and root cause investigation. Investigate and resolve network incidents through remote analysis and field-based troubleshooting, including testing network equipment, validating configurations, and coordinating repairs to maintain service availability. Escalate complex issues as appropriate and participate in on-call support activities to ensure continuity of services.
• Network Maintenance and Service Improvement
  Perform routine maintenance activities, including system upgrades, patching, configuration changes, and performance optimization efforts while minimizing service interruptions and adhering to operational best practices.
• Documentation, Collaboration, and Customer Support
  Maintain accurate operational documentation, network diagrams, incident records, and runbooks. Collaborate with network engineering and architecture, security, infrastructure teams, vendors, and stakeholders to support reliable technology services and communicate technical information effectively.
• Network Security and Access Services Administration
  Support and maintain network security technologies, including firewalls, VPNs, and related security controls. Assist with troubleshooting and responding to security-related incidents in accordance with established procedures and standards.

Preferred Skills (rank in order of Importance):

1. Experience supporting large-scale enterprise or higher education network environments.
2. Experience with wireless network administration and troubleshooting in dense-user environments.
3. Experience supporting network security technologies, including firewalls, VPNs, network access control (NAC), and multi-factor authentication solutions.
4. Familiarity with network monitoring, logging, and performance management tools.
5. Experience with network automation, scripting, or infrastructure management tools (e.g., Python, Ansible, APIs).
6. Experience performing network upgrades, migrations, and lifecycle replacement projects.
7. Experience working in ITIL-based operational environments, including incident, problem, and change management processes.

Preferred Education/Certifications:

CCNA, CCNP, JNCIA, JNCIS/JNCIP, ACNT, ACSA, ACMA, FCA, FCP

Interview process:

1 round virtual