Semiconductor Fab Equipment Field Service Technician
Ebara Technologies - USA
Job Description
Job Description
What your day looks like
Step onto the fab floor as the go-to expert who keeps production moving. You’ll arrive at customer sites prepared to install, maintain, troubleshoot, and repair advanced semiconductor tools. Before power-on, you’ll dock, level, and interconnect CMP systems, perform preventive maintenance with minimal oversight, and work through diagnostics to restore uptime fast.
Role snapshot- Complete all contracted preventive maintenance, corrective repairs, consumable swaps, installations, and start-ups at customer facilities or the service center.
- Interpret operating manuals and technical documents to pinpoint root causes of tool failures.
- Capture accurate service documentation: PM results, downtime, issue logs, and time reports. Enter details directly into customer systems with proficiency.
- Independently execute scheduled PMs and follow standardized service checklists and protocols to diagnose mechanical, hardware, software, and system issues.
- Order and expedite replacement parts; keep customers and management informed on status and next steps.
- Escalate design-related concerns to engineering and management to drive resolution.
- Serve as the customer’s primary technical contact for operational and maintenance questions.
- Under supervision, perform phase-one CMP tool installation activities (dock/level and interconnection) just prior to power-on.
- Guide fellow field technicians and field service engineers; train and mentor Field Service Technicians I–III.
- Assist with service center operations and support other customer locations as needed.
- Follow Finesse training and procedures for accurate parts usage and transactions.
- Comply with EBARA safety policies, complete required safety training, and maintain a clean, safe work area that meets EBARA and customer standards.
- Perform other duties as assigned.
Hands-on field professionals and skilled technicians from semiconductor, HVAC, automotive, industrial maintenance, military, or other electro-mechanical backgrounds with strong mechanical and electrical aptitude—especially those eager to build a career in the high-tech semiconductor industry.
Minimum qualifications- Associate of Science in Electronics, completion of an accredited basic electronics program, or equivalent experience.
- Preferred 3–10+ years of related experience (semiconductor, automotive, or similar industries).
- Working knowledge of mechanical systems and of semiconductor and/or vacuum technology principles.
- Strong customer relationship skills.
- Troubleshooting to the component level.
- Proficiency with Microsoft Excel, Word, Outlook, and PowerPoint.
- Comfort presenting to groups; excellent time management; self-starter mindset.
- Leadership and program management aptitude; collaborative relationship building.
- Strong teamwork, organization, and written/oral communication skills.
- Ability to provide verification of a good driving record when servicing offsite customers.
- Lift 35 lbs. unassisted from floor to waist level.
- Read and work from electrical and mechanical schematics/diagrams.
- Operate machinery/equipment associated with the essential functions.
- Perform effectively in a cross-cultural, fast-paced, and dynamic environment.
- Carry out essential functions without posing a direct threat to self, others, or property.
- Adhere to EBARA personnel policies, including attendance and punctuality.
- Work well under pressure while meeting multiple, sometimes competing, deadlines; maintain cooperative behavior with colleagues and supervisors.
- If a respirator is used in this role, successfully pass an annual respirator fit test and medical exam.
- HVAC/R Systems
- Mechanical Troubleshooting Skills
- 120/208/240/480 Voltage Systems
- Electrical Troubleshooting
- Electrical Repair
- HVAC Service & Installation
- HVAC Maintenance
- HVAC Troubleshooting
- HVAC Repair
- Boiler Certification
- Boiler Troubleshooting
- Boiler Operation
- Maintenance and Repair Skills
- Lift Truck Repair & Maintenance
- Field Service Readiness
- Diesel & Heavy Equipment Systems
- Equipment Diagnostics & Troubleshooting
- Lockout/Tagout (LOTO)
- Electrical Schematic Reading
- Low Voltage Cabling Installation
- Equipment Installation & Wiring
- Equipment Repair & Maintenance
- Equipment Installation
- Automotive Manufacturing Systems
- Automotive Repair & Service Systems
- HVAC Systems
- Voltage Detector
- Multimeter
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